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Has anyone managed to use the Boots website?

15 replies

NastyOldBag · 28/03/2020 16:04

I’ve been in the queue for an hour (third try) and there’s still nearly a quarter of a million people in front of me Grin. I only want to order a packet of Nytol as I can’t sleep at the moment as I can’t seem to get tired enough sitting inside all day. All the other online chemists don’t seem to be taking any orders and the only pharmacy in my town has massive queues.

Has anyone managed to use the Boots website?
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Megan2018 · 28/03/2020 16:05

You can get Nytol on Amazon, I’ve had no luck on Boots!

NastyOldBag · 28/03/2020 16:08

I’ve just had a look, it looks like you can only get the herbal Nytol on Amazon Sad

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MayTheGodsBeEverInYourFavour · 28/03/2020 16:09

I got through the queue last night. It had said 31 minutes expected wait time... it took nearly 3 hours. And then they didn't have what I wanted in stock anyway. If you're determined to go with Boots, you'll just have to stick in the queue. Make sure you don't miss your slot though, apparently they boot you off if you don't open the site within 10 minutes.

SinkGirl · 28/03/2020 16:10

Some places are taking orders but with very long waits for dispatch - I use Pharmacy First, ordered 10 days ago and arrived today. If you need something urgently I’d queue at the pharmacy - even if boots are taking orders online it’s likely to be a long wait. Is there a pharmacy within a supermarket near you?

Bramblespoint · 28/03/2020 16:17

Try another website

Simple online pharmacy had what I needed

wondering7777 · 28/03/2020 16:22

I placed an order with them six days ago but that was before they introduced a queuing system on their website. I got an email from them today confirming it has just been dispatched from their warehouse.

When I looked at their website last week a lot of products were out of stock and things seemed to be selling out quickly. I bought some maternity pads and about 20 minutes later they'd all gone.

MrsSnitchnose · 28/03/2020 16:23

www.pharmacy2u.co.uk/product/searchresults?txtSearch=nytol
Try these guys

katy80 · 28/03/2020 16:27

I got on with a 3 minute wait at 5.15am this morning, every other time I've looked it's said I'd need to wait for hours though so not sure if it was a glitch or whether I was just lucky!

katy80 · 28/03/2020 16:28

Should have said there was a lot of stuff out of stock though but I managed to get most of what I needed!

stuckinthemiddlewithtwats · 28/03/2020 16:29

I wouldn't bother. I spent hours in the queue, only to find out I couldn't even place an order.
They're also adding delivery charges (both to home and store) when it clearly states on the website that it's free.
I got locked out of my account even though I gave the right password and it continually emptied my basket when I did eventually get logged in. I just gave up in the end.

NastyOldBag · 28/03/2020 17:09

It’s a bloody terrible website at the best of times. Thanks for the recommendations of other places, managed to get some from pharmacy 2 u, hopefully it will turn up at some point this year.

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AllMumsyWereTheBorrowedClothes · 28/03/2020 19:19

Well that was an hour of my life I'll never see again, and after all the interminable waiting, it crashed, I didn't get my order, and I spent the next half an hour trying to reset my online banking Aaaaargh......and breathe - still, I cheered up my family who have had a good laugh, which is something, I suppose Grin

NastyOldBag · 28/03/2020 20:19

4 hours later and less than 50,000 people in front of me now. I’ve already bought what I need elsewhere but I don’t like to be a quitter.

Has anyone managed to use the Boots website?
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NastyOldBag · 28/03/2020 21:07

Only 13,000 people in front of me now, I’m getting so excited. It’s making my phone so glitchy so I’m fully prepared for it to crash as soon as it gets to my turn.

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NastyOldBag · 28/03/2020 21:25

So very close

Has anyone managed to use the Boots website?
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