Asda deliveries

[fairydustandpixies]

Has anyone had any issues with Asda? I placed an order on Monday for a home delivery tomorrow and received an acknowledgement from them. I've just gone online to edit my order and the website is saying that my slot has expired and to book a new one and my order does not appear in the 'orders' part of my account.

I can't get through on the phone and there are no slots available for three weeks and no click and collect. I'm on a 12 week self isolation so am pretty mad to say the least!

Is it just me or has anyone else had their order vanish?? I'm wondering if it will reappear or if it's gone for good??

Mine has been the same. I get to the payment part and then click to pay. It says it has been successful but instead of getting the usual acknowledgement it goes back to the main page and my order is still sitting in the trolley.

I have tried it a few times iver the last coupke if days.

I had the same, I downloaded the app and it worked on there.

yes same - have give up with them - my trolley has stuff in it but having tried at least a dozen times over couple of days am not bothering particularly as I keep having to book a new slot so getting later and later.

I have a delivery booked for 23rd, a few times I've checked it keeps telling me it's booked for 30th, last time it was back to 23rd. It was also telling me it would expire if I didn't add anything before midnight last Sunday even though I've got a completed shop with confirmation. I'm just keeping my fingers crossed at the moment.

Mine's arriving today hopefully.
I'll report back later.

Asda shelves last night...
Not much better at 6 am today...

I can get on mine and it's ok but when I tried to amend my delivery it kept saying I need to log in and it wont let me. It's coming tomorrow so we will see!

On my laptop it won't let me check out (keeps making me log on again constantly) but on the app on my phone it does it no problem - and then I get the confirmation email. Try accessing your account on the phone app.

Thanks everyone! I thought I was going mad and had perhaps imagined checking out my order although I still have the tab open saying 'thanks for your order' from Monday

Interesting that the app seems to be more consistent than viewing on a laptop/desktop. I'll give that a whirl.

@IHaveBrilloHair Yes please!! Keep us updated with regard to your order and if it arrives! And what you're missing?

@Windyatthebeach Gulp...

Arrived, mostly delivered, accept for tinned cat food, fresh turkey steaks, rice plus a few perfectly fine subs.
No issue with gammon joint fish fillets, fruit, salad, potatoes, cheese, yoghurts, even got zoflora.

£85 worth btw.

I managed to get a slot and go through checkout ok, on the desktop site. When I went back today or add some items though, most of the original order had gone out of stock

Asda keeps crashing and logging me out. My delivery is coming but 10 items not available and no subs. I couldn't get chicken but butcher said there is a shortage now. I am most upset that I can't get any milk alternatives, no oat, soy, coconut etc which means no tea or porridge (hate it with water).

My shower gel was also replaced with unicorn fantasy glitter, so looking forward to seeing what that is.

I put my order in yesterday, it was an amended order, not a new one, and it went through fine.

delivered this morning.

Our local small sainsburys had loads of oat, soya etc milk in stock just no long life milk. If you have one near try there

I had loads of subs, but all sensible, different brands of same thing.

not available: chicken thighs (but we got the chicken breasts) eggs, and milk.
Everyone else has milk, not sure why asda didn't

I placed and ordered For 27th on Monday night and tried to edit it through the website this morning and I got the same message saying I had no deliveries booked but when I clicked the edit button on my email it took me to the webpage and allowed me to amend my order. I just hope it comes now

We had an ASDA delivery yesterday and most of it was as ordered with a few sensible substitutions.

We hadn't ordered order any loo roll or hand sanitiser.

I like OCADO best really. It has been hit and miss recently with their stock, but at least they update you beforehand.

TESCO didn't even bother turning up last week! The week before, they arrived with very little out of a large order. I won't bother with them again.