Mumsnet Logo
Premium

Please
or
to access all these features

NHS Coronavirus information. Information from gov.uk. Mumsnet hasn't checked the qualifications of anyone posting here. If you have health concerns, please seek medical attention.

Related: Lockdown Learning, discuss home schooling during lockdown.

Covid

To be underwhelmed by the helpline

15 replies

MmeAlice · 05/03/2020 10:58

I just rang our incountry coronavirus helpline (not UK). I called because I have come down with a streaming cold and want to be a repsonsible citizen. In the last week I have been to a musical, a school, a help yourself chinese buffet restaurant and a taekwando meet. I work from home but have two children going in to school and a husband going in to work. In our country there are a number of cases but no information given about their location. So, I expected to be told I was low risk which is what happened. However, no one took any information from me, none at all. Not a name, not an address nada zip. So if they get any confirmed cases in this area they will have no way of finding out if it is linked with anyone calling in. Am I being silly in expecting them to be taking and keeping this information?

OP posts:
Please
or
to access all these features

SissySpacekAteMyHamster · 05/03/2020 10:59

Did they ask your symptoms?

Please
or
to access all these features

MmeAlice · 05/03/2020 11:00

Nope. I told them I have a stinking cold and that was it. I had headache over the weekend, diarrhoea Sunday night and now sneezing, sore throat, aches and pains headache since Tuesday night. Ordinarily I'd describe it as a stinking cold.

OP posts:
Please
or
to access all these features

AnneLovesGilbert · 05/03/2020 11:02

Sounds useless. Hope it’s a cold and you’re feeling better soon

Please
or
to access all these features

MmeAlice · 05/03/2020 11:04

I'm 99% sure it's just a cold - but what do I know? It just makes me cross that they could be taking this information from people and joining the dots at a later date. So blase about it!

OP posts:
Please
or
to access all these features

cheesecakeorchocolatecake · 05/03/2020 11:18

A runny nose is not a symptom so it sounds like you've just got a stinking cold, OP!

Please
or
to access all these features

MmeAlice · 05/03/2020 11:51

It's not a typical symptom, no. But has been reported in a small percentage of cases. symptoms link to WHO info.

OP posts:
Please
or
to access all these features

MmeAlice · 05/03/2020 11:52

I did my research before ringing up the helpline as I didn't want to waste their time.

OP posts:
Please
or
to access all these features

Medievalist · 05/03/2020 11:58

If everyone in the country rings up to report a cold, phone lines will be completely jammed. You didn't have typical symptoms. Not sure what you were expecting?

Please
or
to access all these features

MmeAlice · 05/03/2020 12:00

I was being responsible. I thought, given that we have no idea in this country (not the UK) where the cases are and who they are that they might be gathering information. My own Dr who I called first gave me the helpline number and advised me to call it. I'm just astonished that they are not collecting any information, such as name and address.

OP posts:
Please
or
to access all these features

cestcommeca · 05/03/2020 12:03

In France, they aren't even trying to trace the attendees of the evangelical meeting where five members of the same family caught the virus after attending in Mulhouse ... So it really doesn't surprise me at all

Please
or
to access all these features

cestcommeca · 05/03/2020 12:06

Please
or
to access all these features

MmeAlice · 05/03/2020 12:08

I'll tell you all if I die Wink

OP posts:
Please
or
to access all these features

cestcommeca · 05/03/2020 12:09

@MmeAlice
And if you do die - can I have your shoes ? ;-)
Please

Please
or
to access all these features

MmeAlice · 05/03/2020 12:11

Sure - I'll try not to sneeze on them in the meantime.

OP posts:
Please
or
to access all these features

cestcommeca · 05/03/2020 12:11

Thx!

Please
or
to access all these features
Please create an account

To comment on this thread you need to create a Mumsnet account.

Sign up to continue reading

Mumsnet's better when you're logged in. You can customise your experience and access way more features like messaging, watch and hide threads, voting and much more.

Already signed up?