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Morrisons Christmas delivery slots apparently out?

14 replies

newuser9090 · 02/10/2024 14:54

Had an email today that Christmas delivery slots are available for delivery pass customers. When I look on the app & website it says the same thing.
I have a pass but have not been able to book a slot. Has anyone had any luck?

OP posts:
YorkieTheRabbit · 02/10/2024 16:47

Yes, booked a slot this morning. The old app would show a separate part for Christmas delivery, usually a 🌲 icon but not the new version. I just scrolled through the calendar and it shows the Christmas availability on there.

newuser9090 · 02/10/2024 16:56

It won't let me scroll through the dates on the app. On the website i can scroll to December but it's greyed out. It says I have an active delivery pass so not sure what's happening.

OP posts:
FiveDuckGyoza · 02/10/2024 16:58

Yes, mine worked but my mum has only greyed out dates, like you. I do recall them being released area by area in the past, but there’s no indication of that anywhere. The only other difference I can think of is that I have an anytime pass and Mum’s is midweek only, but that hasn’t made a difference in the past.

ChateauProvence · 02/10/2024 17:03

I’ve got mine but my mum hasn’t - she called and they’ve said there is a technical error and they will be emailing when fixed

NahNotHavingIt · 02/10/2024 17:06

Thank you so much for this.

I just booked on the app and scrolled all the way through to 22nd December.

I think the slots are all greyed out up till the 19th and then you can see they're available after that 🎄

newuser9090 · 02/10/2024 17:07

FiveDuckGyoza · 02/10/2024 16:58

Yes, mine worked but my mum has only greyed out dates, like you. I do recall them being released area by area in the past, but there’s no indication of that anywhere. The only other difference I can think of is that I have an anytime pass and Mum’s is midweek only, but that hasn’t made a difference in the past.

Mine is an anytime pass and I had an email this morning saying as a pass holder I could book. I don't really mind not booking in October but if other people can I don't want to miss out!

OP posts:
NahNotHavingIt · 02/10/2024 17:07

newuser9090 · 02/10/2024 17:07

Mine is an anytime pass and I had an email this morning saying as a pass holder I could book. I don't really mind not booking in October but if other people can I don't want to miss out!

Have you scrolled past 19th December?

newuser9090 · 02/10/2024 17:07

NahNotHavingIt · 02/10/2024 17:06

Thank you so much for this.

I just booked on the app and scrolled all the way through to 22nd December.

I think the slots are all greyed out up till the 19th and then you can see they're available after that 🎄

Mine are greyed out for every date after 31st October. I can't even scroll to December on the app. I can on the website but I can't choose those dates at all

OP posts:
NahNotHavingIt · 02/10/2024 17:08

newuser9090 · 02/10/2024 17:07

Mine are greyed out for every date after 31st October. I can't even scroll to December on the app. I can on the website but I can't choose those dates at all

Ahh how annoying.

I must admit it didn't look like I could scroll because everything was grey but then it came up white eventually.

newuser9090 · 02/10/2024 17:09

ChateauProvence · 02/10/2024 17:03

I’ve got mine but my mum hasn’t - she called and they’ve said there is a technical error and they will be emailing when fixed

Perfect this is what I was hoping for thank you! Saves me having to call them, and hopefully means there will still be lots of slots available when it's fixed!

OP posts:
ChateauProvence · 02/10/2024 17:16

@newuser9090 they have assured her there will be! So fingers crossed

newuser9090 · 03/10/2024 06:58

It seems to be working this morning and I have my slot booked.

OP posts:
FiveDuckGyoza · 03/10/2024 07:59

newuser9090 · 03/10/2024 06:58

It seems to be working this morning and I have my slot booked.

Brilliant, thanks - will let my mum know!

storminabuttercup · 03/10/2024 08:29

I got the same email and not had a pass for years, out of interest I looked and it was showing me the slots, gremlins in the system I think.

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