Shame on Amazon, who just chucked everything into a huge box so contents smashed against each other in transit. Result: cracked Mary Poppins CD cover (poor DD but at least I can swap this inhouse), damaged paperback book which will have to be returned.
Shame on Hotel Chocolat. Package turned up yesterday when we were out. But instead of leaving with neighbour as I'd requested, courier apparently left it behind the bins... naturally someone has swiped it. Will I get replacement in time? Hmm. Doubtful.