Email arrived at 2.15pm yesterday. This is what it says...
We're sure you're aware of the recent incidence of bird flu in East Anglia. Unfortunately the farm that rears our organic Waitrose bronze-feathered free range turkey was in the affected area, which means that we will not be able to supply you the exact turkey that you have ordered. The following turkeys are affected:
Waitrose Organic Bronze Feathered Free Range Turkey Serves 8-11
Waitrose Organic Bronze Feathered Free Range Turkey Serves 4-7
Waitrose Organic Bronze Feathered Free Range Turkey Serves 12-15
Waitrose Organic Bronze Crown Small Serves 2-4
Waitrose Organic Bronze Turkey Crown
Waitrose Organic Bronze Crown Medium Serves 5-8
However, we're pleased to tell you we've been able to find an alternative source of organic and free range turkeys, sourced from an award-winning family-run farm, and raised using traditional farming methods. Find out more about the Kelly family farms here*.
This means you'll need to go to the Ocado site, remove your existing turkey and select another one from our range. Just follow these simple instructions:
- Log in to your account at Ocado.com
- Go to Edit your Christmas order
- Remove the turkey listed above from your order
- Select another turkey from our range
- Check out your Christmas order
Once again, we're sorry that we have had to make this change to your Christmas shopping, but we're confident that you'll find your replacement turkey every bit as delicious and tasty.
Mark Bentley Signature
Mark Bentley
On behalf of the Ocado team.