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TWINSET AND PEARLS - PLS READ!!!!

4 replies

Leslaki · 16/12/2006 14:21

hi, I noticed on another thread that you are giving your dd a vertbaudet deska nd chair. can I ask when you ordered this as I ordered a set i Sept and they've told me since then it's out of stock so I'm having a bit of a nightmare at the moment! It's my parent's present to dd and they would be so upset if we can't get it. I'm currently trying to get one off someone on ebay! t;s just that if I knew people who had ordered after me had actually received the desk then I can go in all guns blazing for compo! thanks

OP posts:
twinsetandpearls · 16/12/2006 14:26

Only ordered mine the other week and we were tod it would arrive mid january.

A bit worried now as dd knows she will ahve to wait a while for her desk but we were not planning on months!

Leslaki · 16/12/2006 15:14

thanks. I'm getting really peed off wit them now. Every time I speak to them I get a different story and I was promised it would arrive in early Nov. Seems funny that people on ebay seem able to go to the warehouse and pick one up when vertbaudet customers are waiting months. AAARGH!!! DD is only 3 can't see the 'waiting' game going down well with her! We have the chair - they delivered that months ago!

Finges crossed for both of us!

OP posts:
twinsetandpearls · 16/12/2006 15:17

Have to admit thatI ahve not been particularly impressed as I only got a confirmation email today and it did not say exactly what was being confirmed.

Rosa5 · 16/12/2006 15:39

Oh dear all the best of luck with them to you both . I had a terrible time with them and ended up ordering the next size up in clothes . Ordered in August final bit arrived in October. I called so many times and got different people and the cs people gave some great excuses . I ended up speaking to a supervisor who promised to call me with an update. I eventually made them contact the warehouse whilst I was on line to find out if they had the item and that it was being put on the delivery line ..I then asked them to e mail me ( not a computer generated one to confirm).
Sorry but I will never buy from them again unless pushed !

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