Great, isnt it, We are missing a piece for day 6 and can I get hold of Playmobil?. Sent them an email and I was told to expect a reply within 5 working days. Trying to ring and obviously nobody there, stupid answer phone message saying that I am 1st in the queue for the last 10 mins. We have two identical ones as are girls are close in age so they will know if something is missing from one of them. Keep you fingers crossed that I get somewhere with them.