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ELC delivery - getting worried :(

6 replies

BankerMommy2010 · 10/11/2013 09:21

Ordered a huge order from ELC had email to say items have despatched but yesterday i only received one item phoned elc who got onto citylink couriers they could only say the other 2 boxes must be out for another delivery. .. really worrying as they are ds main presents that are niw out of stock... hoping they arent lost... has anyone experienced orders being delivered separately before?

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Lilicat1013 · 10/11/2013 10:17

I have had orders like that, everything has eventually arrived. I hope this is what happens in your case.

BankerMommy2010 · 10/11/2013 11:21

I really hope so too x

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ihearttc · 10/11/2013 11:53

Yep I had exactly the same thing happen-I placed an order with one smallish item and one huge thing (it was the wooden rescue centre to give you an idea of size). The small thing arrived first and then the rescue centre the next day.

BankerMommy2010 · 10/11/2013 12:04

Oooh mine is the wooden rescue centre that is missing, as well as the wooden train set and a teaching clock, I received the big city garage...fingers crossed it arrives tomorrow x

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Leeds2 · 10/11/2013 14:05

It happens quite a lot, I think.

Do you have a tracking number?

BankerMommy2010 · 12/11/2013 14:35

My order arrived...phew :)

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