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Children's health

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111 guy told me to give DD Ibuprofen with chickenpox wtf??

163 replies

ARRGHHHHHxxxxx · 21/07/2023 21:08

Cut a long story short.

DD has severe chickenpox. Has temp, needed advice so called 111. Spots started showing Wednesday 2 days ago.

Spoke to a lady, who took details said another person was gonna call me. Another lady called and said my DD needs to be seen as she requested photos so I sent them. She said someone will call me to be seen. A guy rung and this part of the convo went like this.

111 guy: Have you given Calpol
Me: yes
111 guy: what about Ibuprofen
Me: ibuprofen?
111 guy: yes
Me: you can't give that to a child with chicken pox
111 guy: erm yes you can depends on the stage
Me: I'm not giving her ibuprofen I know not to give a child it for chickenpox, it states it on the NHS website.

Imagine if this was a first time mum not knowing what was right and what isn't. I'm fuming.

OP posts:
SkinnyMalinkyLankyLegs · 22/07/2023 08:56

RedToothBrush · 21/07/2023 21:55

People in a 111 call centre are not doctors. They are call operators. They are no better than using Dr Google.

Where are you getting that from? I'm a nurse and used to work for NHS 24 (Scotland). Call operators answer the initial call then refer to a nurse or doctor if it's a situation that's outwith their scope of practice.

anonymousnotyourbusiness · 22/07/2023 09:36

FloorWipes · 22/07/2023 08:26

This is actually a quote from the Facebook page of an organisation called Care Champions which was republished in the Salisbury Journal on the day you’ve given.

So not exactly a definitive source, and an odd one to share.

Exactly 😂🤣

Hawkins0001 · 22/07/2023 09:38

anonymousnotyourbusiness · 22/07/2023 09:36

Exactly 😂🤣

At the same time a few other sources on Google were all saying the same and on here too,

ToxicBiennial · 22/07/2023 09:50

It doesmt matter what the guys job was. Why do people think it does?

Course it blooming matters!

The risk from ibuprofen and chicken pox is tiny but not zero. So to be safe it should only be used as last resort if paracetamol isn’t working well enough and a doctor has advised it.

YetAnotherBeckyMumsnet · 22/07/2023 10:00

Hi @ARRGHHHHHxxxxx we're going to move your thread to Children's Health now. We hope your DD recovers quickly and isn't too uncomfortable.

Quite a few posts on this thread are pretty uncharitable towards the OP. Can we remind everyone that Mumsnet is here to make parents' lives easier? While we encourage healthy and robust discussion, we hope that everyone can respect each other in their choices and express their views without getting personal. We're sure you'd all agree that parents need all the support they can get.

Peace and love.

Hawkins0001 · 22/07/2023 10:08

ToxicBiennial · 22/07/2023 09:50

It doesmt matter what the guys job was. Why do people think it does?

Course it blooming matters!

The risk from ibuprofen and chicken pox is tiny but not zero. So to be safe it should only be used as last resort if paracetamol isn’t working well enough and a doctor has advised it.

Exactly

Saschka · 22/07/2023 10:14

Superpinkflowerpower · 21/07/2023 22:03

I know what your saying @ARRGHHHHHxxxxx I went to the doctors this week and the guy I got seen by, told me to take Ibuprofen too. BUT he never showed me any ID or his qualifications, he too claimed he was a doctor for all I know he could have been the cleaner 🙄

I once had a patient ask if I was “Dr Saschka’s secretary or something” when I was in the middle of putting a dialysis line into his neck (fully scrubbed, in the intervention radiology dept which looks like an operating theatre).

I assumed he was either delirious or a massive sexist (couldn’t imagine Dr Saschka was female), but perhaps he just assumed I worked for 111?

MRex · 22/07/2023 10:28

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Frabbits · 22/07/2023 11:30

Hawkins0001 · 22/07/2023 09:38

At the same time a few other sources on Google were all saying the same and on here too,

So you think Google is a better source of medical advise then an actual doctor?

OK then.

Hawkins0001 · 22/07/2023 13:03

Frabbits · 22/07/2023 11:30

So you think Google is a better source of medical advise then an actual doctor?

OK then.

I believe it's the doctors themselves advocate it's a last resort method, so how is my info at odds with that perspective

BestBadger · 22/07/2023 13:08

Isittimeformynapyet · 22/07/2023 00:23

Can you post a link that shows it's a Canadian run call centre please. Google has nothing

https://weownit.org.uk/blog/nhs-being-systematically-dismantled-privatisation

Looks like it's now French (as much as these huge businesses have a nationality)

https://en.m.wikipedia.org/wiki/Foundever

The NHS is being systematically dismantled by privatisation

Decades of undermining our health service

https://weownit.org.uk/blog/nhs-being-systematically-dismantled-privatisation

Isittimeformynapyet · 22/07/2023 13:34

@BestBadger

Thanks for the links. First article is very depressing. Can't see Canada mentioned or 111 specifically, but I'm aware of the surreptitious selling off of parts of the NHS.

I think I'll go back to just deciding what I'll have for tea each day 😐

Gillbil · 24/07/2023 01:50

meditated · 21/07/2023 21:17

I'm guessing when they added the 'unless advised by a doctor' bit on the website they didn't imagine the doctor will be advising it over the phone without actually examining the child.

This👆

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