Ds (12) started orthodontic treatment on the NHS around 18 months ago, which we were told would last approx 3 years. We have since moved house, to a different part of the country, and have tried to find an orthodontist here. However, we have been told that as the money for the treatment was paid in full to our first orthodontist, we would have to pay for the remaining treatment ourselves, as the 'money' can't be transferred.
This sounds extremely odd. Does anyone have any experience or advice?
Thanks in advance.