Are your children’s vaccines up to date?

Set a reminder

Please or to access all these features

Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Tax free childcare issues

2 replies

Kleebabey91x · 29/03/2022 22:02

Hi
Looking for help.... I made payment yesterday to my TFC account and have just gone to pay my nursery bill as transfer and top up showing as in there (always been cleared within a couple of hours after payment). I went to make the payment as normal and it said there was insufficient funds. I logged out for a little while and logged back in to try again and now my account is saying no funds at all !!!!! And no payment made to the nursery.
Has this happened to anyone else !?!?!?!
I can't afford to lose this money or pay my bill without it.

Any help would be really appreciated as I'm now panicking I've lost it all. I'm going to ring them in the morning once they open

OP posts:
Are your children’s vaccines up to date?
ISayItLikeItIs · 30/03/2022 09:11

It's happened to me before. Your money wont be lost, probably just a glitch. Give them a ring and they'll sort it out.

JustHereWithPopcorn · 31/03/2022 09:49

Hi, did this get sorted out for you in the end? I'm having the same problem, my money isn't showing in my account and I paid it days ago. Trying ti call them but in a 30 minute queue Sad

New posts on this thread. Refresh page