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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Cancellation Charges

5 replies

nannynick · 27/12/2007 13:35

A family had booked me to babysit on New Years Eve, but they have e-mailed saying they are cancelling, as a relative has now volunteered to babysit.
My policy is to charge a nominal fee if cancellation is made with less than 24-hours notice. Am I being too kind with this policy?

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CarGirl · 27/12/2007 13:37

If it weren't New Year Eve it wouldn't be an issue, I guess next year ask for a deposit!

Tan1959 · 27/12/2007 21:25

This is a difficult one Nick; I agree with carGirl in that if it hadn't have been NYE wouldn't have been an issue. I think a deposit is a good idea.

Although that said, I was booked by a family who I used to childmind for last weekend, as I arrived a problem occured with the electrics in the house so they decided not to go out which is understandable. I was disappointed though that they did not offer me a nominal fee considering that they knew I could have babysat for the Agency that I am registered with.

When childminding during the day, I have no qualms about charging if a child does not attend on the contracted day for any reason.

ToomanynewyearsROSElutions · 28/12/2007 10:42

a pain in the backside but they have given you 4-5 days notice, so i dont think you could do anything..you COULD state in future, x amount charged if cancelled with 48 hours to go, xx amount if 24 hours(maybe half!?), and full amount if cancelled on the day?

nannynick · 28/12/2007 10:48

No there is nothing that can be done, as my policy is only to charge if less than 24-hours notice. I was just wondering what other people did. Doubt I will re-sell the evening, so anyone having a New Years Eve party near me?

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CarGirl · 28/12/2007 19:53

If i had more money you could have come and babysat for me , one day I will get to a new years eve party!

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