Childminder forgot to collect child

[MummyNico]

So today our childminder was supposed to collect our 4 yo son from class at end of the day. It's her second day doing this. I got a call from the school at 3:30pm to say nobody had collected my son.
She's brand new to us but was recommended by a friend. What would overreacting look like? Part of me wonders if I should be searching for a new childminder and explaining that I understand it was a new routine but she should have systems in place so that she knows which children she's collecting and I don't have the mental capacity at work to be worrying whether my child has been collected. Other part of me wonders should I give her the benefit of doubt. Would finding alternative childcare be overreacting?
Never used a childminder before but it seems a bit of a red flag when your child is left behind because he hasn't been collected.

I've been childminding for 26 years and have never forgotten to collect a child . That's our job to remember where we're meant to be

I think almost every childminder has done this once to be honest - usually if it's a new pick up or change of days.
I have never forgotten to collect a child. It is a fear I have, that one day I do forget, so I check and double check. The worst was when I did a lunch time nursery pick up, so I had an alarm set on my phone to remind me and I was always there. I always double check before I leave school and also do a bit of a check to make sure parents/grandparents are there on the days I don’t have the child, just to be sure the dc aren’t going to be left.
I actually don’t think I know a cm who has forgotten a child tbh.

I’d be looking to change my childcare if I were you. I’d forever worry about getting that call again to say the dc had been left again and I think the trust would be gone for me.

Childminders are human an we have all made mistakes. However, I don't think it's fair to say that most of us have forgotten to pick up a child.

I would forgive a childminder who forgot a child on one occasion, was mortified, apologetic and did everything in their power to make amends.

It sounds like this childminder couldn't give two hoots about the child, the OP or her reputation. She needs binning ASAP because she is likely to make other serious errors and dismiss them in an equally offhand manner.

@kayakingmum...Thag was in NewYork not the uk loads of children die of this over there they are now publishing dont forget your child advice for busy parents and adults like give you child the phone and set reminders to say dont forget baby...the daycare system in the us is very different

I don’t doubt this happens very occasionally but I wouldn’t want anyone to think it’s common or normalise it.

Having worked with many childcarers, I’ve never known one to forget a child. I have known childcarers put in impossible positions when parents forget to say their child will be on a trip or in an after-school class. I’ve known children left uncollected because mum and dad can take decide which of then is meant to collect. And I’ve been called in to school to collect a child who turned out to have absolutely no connection to me whatsoever.

@MummyNico What did you decide to do? Have you discussed with childminder?

@ChildminderMum
I think every childminder has done this at least once.
Really? I hope not.
Not professional, not caring, very bad for child, parents and your business

We had a ditsy, disorganised childminder who without fail always “forgot” to pack one of the few things the child came with (jacket/hat/water bottle). Every single fucking time, I stood at her door going... X’s Water bottle. X’s hat... and she’s be scrambling trying to find it.

But to to forget the child?

No. Most childminders do not forget children. That’s just something that poster was probably told by colleagues to make her feel better.

No most cm don’t forget to pick up

This was your/his 2nd day

Cm forgot. That’s bad enough but then to not go and get child

And make you leave work is dreadful

Let alone no proper apologies

Def use a different cm

I could maybe take a view if the childminder was extremely apologetic but from the sounds of it, they didn't understand what a huge deal it was and that for me would rule them out as a childmindef

I minded children for a while. I never forgot to pick them up from school. They are waiting and depending on me! It is the first time that I will see them all day, school ending time is a universally known time!

I would get a new childminder