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My nanny won't give me her ofsted number

60 replies

deerkitty · 22/05/2014 06:46

Hi
Is there anywhere else I can get an ofsted number from? My nanny is on maternity leave and the tax credits people have written quite a threatening letter to me demanding all my info by a certain date. I have text and emailed her but no response. I really need it as they will stop payments if I do t provide all info.

If she was away surely she could just text me 'I'm away'.

Is there anywhere else I can get it from?

OP posts:
Are your children’s vaccines up to date?
FunkyBoldRibena · 22/05/2014 06:50

I would look on the ofsted website for her inspection report.

TravellingToad · 22/05/2014 06:57

Do you know she definitely has an ofsted number? She doesn't need one. Maybe she hasn't got one?

OddBoots · 22/05/2014 06:59

Phone her and explain?

How do you know she's registered with ofsted if you don't have her number? Did you have it and lose it?

HSMMaCM · 22/05/2014 07:07

If she's away, she may not have got your messages.

deerkitty · 22/05/2014 07:11

I called ofsted and they can see she is registered but can't give me the number for data protection reasons. She did showed me her certificate when I employed her but I never kept a copy.

OP posts:
AMI88 · 22/05/2014 08:35

Can you still get tax credits if she is off on maternity leave?

If she is a nanny she won't have an Ofsted report, just a certificate. All you can do is ring/leave a message expressing the importance.

Is there any chance that she may not be returning to work? If so that may explain her hesitance x

deerkitty · 22/05/2014 08:43

It's regarding the last tax year when before she went off. To be honest I have no issues if she doesn't want to return I just need the number.

OP posts:
AMI88 · 22/05/2014 08:53

Ahhh I understand- all you can do is keep on, I know she will obviously have other things on here mind with newborn baby, perhaps you could send her a text and pop round to her house? X

deerkitty · 22/05/2014 10:34

I've managed to get it by phoning the tax credits and getting from them. I know she must have a lot on but I'm not impressed I've given her three days to come back to me and I am her employer.

OP posts:
PeterParkerSays · 22/05/2014 10:47

deerkitty. She is on maternity leave. 3 days is no time when you have a small baby.

This is important to you. She has a lot more on her plate so you needing her ofsted number isn't important to her.

If you've been as abrupt to her as you were in your last post, she's probably deleted your message.

deerkitty · 22/05/2014 10:53

I have asked very nicely and each time I asked and said
I don't want to put you under pressure but I do need it. Yes I might sound like a bitch but I am currently paying for her SMP out of my own pocket as the government still haven't paid me as well as the replacement childcare so it's costing me £1000 a month that I don't have. If they stop my tax credits because of one missing piece of information I'm royally fucked

OP posts:
Blondeshavemorefun · 22/05/2014 11:50

I would have popped round with a card flowers and ask for it in person

Tbh she has more important things on her mind - think back when you first had your baby and where time went

Also she showed you her certificate and if the number was that important to you you should have written it down or taken a photocopy and filed it

It's not your nannies fault you can't find it and 3days is nothing and again sending shitty rude texts wasn't the best thing to do

Glad you now have it. Keep it safe

deerkitty · 22/05/2014 12:13

The irony is I want flowers and baby gifts but it turned out she had moved house without telling me. Anyway as you say I have it now. I did have it on file somewhere but have not been able to find it. I have saved it now and won't bother her again.

OP posts:
deerkitty · 22/05/2014 12:15

Also in my defence I sent one very nice text message, one email following up saying sorry to hassle you and a very nice message. I haven't gotten shitty with her once.

OP posts:
deerkitty · 22/05/2014 12:16

Meant to say I sent flowers I don't want them!

OP posts:
PixieofCatan · 22/05/2014 14:28

Jesus, 3 days and you're "not impressed" with her for not responding?! She is on maternity, there are bigger things on her mind!

TheScience · 22/05/2014 14:30

She's on maternity leave - your tax credits and poor record keeping are really not her problem.

Blondeshavemorefun · 22/05/2014 14:50

Sounds like you don't have a close relationship with your nanny if you didn't even know she had moved??

How long had nanny worked for you and how old is her baby?

NatashaBee · 22/05/2014 14:59

This reply has been deleted

Message withdrawn at poster's request.

Artandco · 22/05/2014 15:04

Sorry it sounds like your problem.
A) get a nanny tax comp at in future. If your doing it yourself it should be in your records,
b) 3 days is nothing, I would have sent one text and waited 3 days before calling again. It's rude to badger someone that much.
C) they aren't working for you though are they, they are on maternity. If someone wants to spend 9 months in Timbuktu on maternity you have no say and they won't be contactable.
D) surely it doesn't matter where your nanny lives, who she marries, what cars she drives etc. if they disclose fine but otherwise as long as they arrive at work and fulfil work duties as required it shouldn't matter. Do you tell your employers everything?

deerkitty · 22/05/2014 15:12

I have the info I need thank you for your advice I really wasn't being rude to her I'm just incredibly stressed about this. Because the government haven't paid me I'm paying her SMP out of my pocket I'm petrified they are going to stop my tax credits which is paying her. As for her moving that isn't an issue I just said she didn't tell me and my flowers etc had gone to her old address. Yes I would tell my employer I had moved but that's by the by.

OP posts:
OutragedFromLeeds · 23/05/2014 15:36

Do you remember the telephone? That's what you use if you need an immediate response. Texts and emails will not always be seen/checked particularly by new mothers on maternity leave.

lolamama77 · 23/05/2014 16:08

Wow, you're all really aggressive about it. I am a nanny, not a parent, but I think it is about respect to answer to someone that asked you a question, baby or not. How long does it take to answer "I gave it to you when we signed the contract, I don't have time to search for it now".

I know she must be busy but it is just rude to ignore someone, sorry. I can't imagine doing that to any of my employers, even those that I didn't really liked.

OP might be a terrible employer, I have no idea, but she might also be a nice employer who has a rude nanny and panicked because she was going to be financially in huge trouble. We don't know, why be so judgemental?

PixieofCatan · 23/05/2014 16:25

Lola: I don't know about you but, if I resource a message like that at the weekend, I make a mental note to find out and deal with it later, I may text back, I may not, depends if I'm busy. Then I forget. If you want information like that y need to call and actually talk to the person, not text and email which may not even be seen for days.

Many have her the information when she starts and op lost it. That's ops problem, not her nannies. I lost my p60's, I didn't start texting and emailing my former employers to try find them or the information on them for me as I knew that I had them.

Viviennemary · 23/05/2014 16:30

If she isn't actually working for you at the present time how are you getting the tax credits. Surely Ofsted has a copy of the number. It all sounds a bit strange.

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