Hi, I am just after some help and advice on how to deal with this issue.
We used a local CM in Nov this year, who lived just across the road from us which we thought was really handy at the time.
3 weeks into the contract, one day my son (3 yrs old) returned home and after the dinner he complained about pain on his bottom. I later found out from him that he was smacked by the CM. There were red marks (similar to 4 fingers shape) on his bottom, I took photos and video of him as evidence. Spoke to the CM the next day and had a meeting with her at my place, but she denied everything happened to my son. I also reported to Ofsted on the same day as advised by my son's nursery.
Ofsted responded very rapidly and as a result the CM's registration was suspended for 3 weeks during the investigation. S/Service and Police were also involved but they said they couldn't not established any evidence and place any charge on her because they couldn't interview my son due to his age. Police said the child needed to be at least 4 before they could interview the child.
Becuase of the lack of evidence through the police and s/service, now Ofsted didn't do anything but sent us a letter notifying us of the outcome which was what we were expecting anyway.
The CM just dropped off a letter last evening blackmailing us to pay her money for her loss of income, stresss and all the problems caused by the allegation we made against her during the 3 weeks' investigation conducted by various officials. She demanded £5000 plus the 4 weeks notice and said in the letter if we don't pay her the amount, she would take us to court.
Can she claim that much against us esp. for her loss of income and stress etc? I thought as parents, it's our duty protect our child from being mistreated by CMs, and the proper way to resolve the matter is to report it to Ofsted. Whatever action or investigation they were susposed to do was completely out of our control and why should we be responsible for the 3 weeks taken by Ofsted to complete the investigation?
The other thing about the contract is that it's a NCMA standard contract, on page 4 usually there is a notice period. But we couldn't recall we have agreed on the 4 weeks notice, all we agreed was the 4 weeks holiday notice. Also, later we noticed we were not given page 4 so we couldn't check what's written on it. After the incident we asked her to give us back the page 4 of the contract but she didn't. Instead, she exchanged the carbon copy (all 4 pages) with our 3 original pages. We carefully examined the carbon copy and notice there was nothing written on the notice period, it's blank.
Any advice would be highly appreciated!