One of my parents was late...again...She text me 2 minutes before she was due to pick her child up saying she was stuck on the phone to Sky! She then arrived 25 minutes late.
I worked out that in the month of July with early drops offs and late pick ups(most of them 5 minutes, but it still adds up and another parent being 10 minutes early, twice!) I worked an extra 4 hours!
They are all so nice about it and then I just cave in and say "Oh, it's ok"!
I need to toughen up.