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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

chilminders..anyone having problems with hmrc

4 replies

vicki2010 · 07/06/2011 21:48

Logging into the account part?

I can log onto the website so i know my numbers/pword are correct but when i try to access the account (i have paid money to) it says access denied and that i am trying to access something i don't have permission to!! wtf??

Just wondered if anyone else had problems as this is really frustrating!!

OP posts:
Are your children’s vaccines up to date?
jaffacake79 · 08/06/2011 12:00

You've paid to access the HMRC site? That alone doesn't sound right to me, as it costs nothing to access the sections that I use. Give them a call.

vicki2010 · 08/06/2011 13:23

no sorry haven't paid,i meant the part where it says how much you may or may not have paid towards your account already!!

OP posts:
jaffacake79 · 08/06/2011 14:06

Ahhhh, sorry, I misunderstood.
No idea then. It could just be a glitch in the system, have you tired again today with no joy? If so then give them a call.

AMYJ1234 · 08/06/2011 14:46

are u on the online website? online.hmrc.gov.uk? Only asking cos I kept getting that message last year and realised I was on a different(wrong) web address for the HMRC

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