Avoid Cybex. They use false advertising and when challenged they don’t care and give no explanation or say you need to buy more products. They don’t want to help. Been raising this since 7th July.
Bought a new cloud z plus to replace cloud z that was stolen when my car got stolen. Says it’s got better ventilation. We never had problem with old one but thought this one must be even better. This one though is awful. Baby sweats in it so badly. Comes out soaking even with air con on and on cold day after 10 mins. Cybex say to dress baby differently, drive shorter distances (less than 10 mins!) and it’s because it’s warm (19 degrees c). Yet this didn’t happen in old car seat. Response was buy a summer cover for it (£55!). Yet it’s advertised as for all seasons and weather conditions and no mention of needing to buy a cover! They don’t want to know!
They also advertise the orfeo stroller as hand luggage approved yet I can’t find any airline where the dimensions fit- it’s too big. They won’t give me any examples either of where it will! They just say go buy their more expensive one instead to guarantee it’s small enough!
So please be warned. For a premium priced brand, their customer service doesn’t follow and their advertising isn’t trustworthy. I’m now left with a very expensive but unusable car seat.