Aah, my hospital has obviously got newer kit for scans. I've got my referral to a another hospital and new antenatal care! yippee! I go for my first appointment on the 17th. I put a complaint into my GP clinic about the standard and consistency of care so far and got this response:
I acknowledge receipt of your complaint. We are investigating it and aim to complete this process within 10 working days. I shall let you know if there is any further delay. When the investigations are complete, you will be invited to a meeting to discuss matters arising from the complaint.
Our referrals manager has liaised with the Hospital and re faxed your referral, they have contacted us to confirm receipt.
I can only apologise on behalf of the surgery. This is not acceptable, this is a special period within your life and should be a pleasant transition for you and your expected baby.
So thats very nice isn't it?! I'm very pleased with the swift holding response.