thanks mummylin, my trouble is I've got no one to do these things with, all of it I've done by myself - clearing her flat, sorting the final payments on her bills, handing the keys back to the council, now closing her bank account. My heart just feels so heavy. I know if my brother was here he'd help, but he lives 400 miles away and left after scattering mums ashes ...and good for you teeing your mums neighbour where to go, what a cheek they had.
biscuits, as t875 says, the feathers were definitely a sign for you, treasure it..it means you're mum is still with you, not in body but in spirit.
waiting, the bank account I'm talking about was like your, it was in my mums name and my name, like joint. When mum died I had to take her death certificate into the bank for them to remove her name from the account, so its just in my name only now. But to me its just mums account, its not mine, my name was only on it as I dealt with all her banking and stuff. The bank kept me waiting ages, standing there in the queue holding her death certificate and desperately trying not to cry.
kitten, I've got boxes of mums stuff too, she and my dad shared the house I grew up in for over 40 odd years, before mum moved the her sheltered flat, the stuff they kept was amazing...I even have the dog collar of our wee dog, who grew up with me and was put to sleep 35 years ago, and there is even hairs on it 
I've got more to write but I dont want to go on too much xx