I was at a soft play area a few weeks ago, with my daughter who will be 3 in december.
She was at the higher level of one of these soft toy play areas, and from where i was standing, I could see she was interacting with a girl who was about aged 6. At first it all looked playful, but then the older girl kicked her in the stomach.
There was not alot I could do standing much further below, but I did make gestures to the girl not to do it again. I then had a polite word with the girl's mother who hadn't spotted what had gone on - she acknowledged me, but didnt really apologise, but I did see her give out to her daughter afterwards.
Another time, again in another soft play area, my daughter kept coming up to me from time to time because some boy (a bit older than her) was hitting her (maybe playing rough), but on this occasion, I hadn't seen what had gone on, and so didn't want to approach the parents because I hadn't seen it for myself.
What would you have done in these situations? Or what similar experiences have you had? Is it right to discipline someone else's child, and what if the parents get defensive/aggressive?