Twice today I have lost the plot and shouted full on at my kids, because they were taking absolutely no notice of what they were being asked to do, or blatantly refusing. I know it doesn't work, just upsets them and me, and doesn't get us anywhere.... but having tried staying calm and getting nowhere, and having them push me to the limits, I feel at a loss as to how to get them to do things - eg put on their own shoes when we need to leave to school, not touch something I've asked them not to, get into bed when asked to etc...... the list is endless. Anyone got any good suggestions for strategies to help get things done without conflict and nagging??