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CalproSmart not scanning

4 replies

CharityPecksniff · 04/07/2021 23:46

Feel pretty gutted (ha ha) that I produced the poo sample, mixed with solution, flushed the rest of the poo away, waited 15 minutes - only for the app NOT to accept my result for scanning. SadSadSad

I have an iPhone 7, normally works perfectly well with QR codes.

The app said 'do another test', but I had already flushed the poo.

So infuriating! Has this happened to any other CaloroSmart users or is it just me?

And the helpline is in Norway.

OP posts:
CharityPecksniff · 04/07/2021 23:49

Calpro not Caloro. Good grief, I can't even type. 😅

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Zebee · 07/07/2021 15:28

No help but very interested where you got your calprosmart from. (2dc - 1 definitely IBD 1 probably)

CharityPecksniff · 07/07/2021 22:40

It's given by hosp IBD department. I have a new test which I'll hopefully do tomorrow.

So sorry your 2 dcs have bowel issues. You have to be pretty dedicated to use the CalproSmart system as it's such a faff.

The final stage is the scanning using the phone app. And when it won't scan it's heartbreaking. 😭😅

OP posts:
CharityPecksniff · 08/07/2021 18:37

Just in case anyone is following...it worked. It's such a great system when it works properly.

OP posts:
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