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Panorama test at The Birth Company in London - how long for results?

1 reply

BipBippadotta · 22/09/2016 12:58

Going slightly mad in the wait for results of my Panorama test (history of recurrent miscarriage & stillbirth).

I had my blood drawn at 9 + 3. After taking my blood the ultrasound tech cheerfully told me that there's a high chance I'll need a re-draw, as they often can't detect the fetal blood trace between 9 and 10 weeks. Why didn't they mention this on their website, or when I called to book? I'd have waited for 10 weeks FFS.

She then said we'd have results / know whether we needed to do a re-draw 'within 8-12 days'. She wasn't sure if that was calendar days or working days. The receptionist then assured us that the results would come within 7 calendar days. Unless they took longer. Because sometimes they could take up to 2 weeks.

They then told me they'd give me the results over the phone, but that their number comes up as withheld, which means I'll need to answer every bloody PPI call from now until October.

I'd be really grateful to hear about other people's experience. If you did the test with The Birth Company, how long did it take to get your results? Did you have to have a re-draw?

Thanks so much.

KatherineMumsnet · 08/12/2016 11:51

Hi there BipBippadotta,

The Birth Company have been in touch with us and asked us to post a statement on their behalf:

We are concerned by the account of your experience at The Birth Company. We strive to provide high level Obstetric care, having performed thousands of NIPT tests. We appreciate your feedback and we would like for you to get in touch to enable us to answer any questions that you may have.
The Panorama Test has reduced its test failure rate dramatically in recent times, we have audited this and the turn around time carefully over the past 3 years. The test failure rate is approx 5% and the turn around time in calendar days is 7-14 days.
Once we know further details of your case we can address it with our sonographer. Our director of ultrasound would like to discuss your clinical results with you.

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