to think "LISTEN!"?

[StealthPolarBear]

Don't you hate it when you call up a customer service line, explain the problem when they ask and then they sound as though they weren't listening in the slightest and ask you to repeat it?

pardon?

I think you'll find that's "what?", SEA

eh?

You mean you actually manage to get through to a real live living person?

I was typing that as I was on the phone so it probably didn't make a lot of sense anyway.

But what I want to do is scream "YOU ASKED ME A QUESTION, I ANSWERED"

yeah hully, i knew the secret code

You need to say 'Which part did you miss?'

That confuses them

That's because you obv gave an answer that deviated from the possible customer answers listed on their script.

It throws them everytime.

You're not contacting Talktalk are you by any chance?

no, local furniture store
BGibbon that'sd it exactly. I have the same when I say my surname, they must have a tickbox "Smith, Jones, Brown" and if you say anything other than that it's as if you've sworn down the phone!

I know stealth, it's so bloody infuriating isn't it.

You end up losing the will to live.

By the time I get through to an actual person, answered my half a dozen "secret" questions, given my date of birth and postcode............I've forgotten what I was going to say anyway!