to expect some standard of cleanliness?

[OTTMummA]

I recently bought a pair of sandles on ebay, ( a month ago is when i paid for them ) and recieved them this morning,, they are totally covered in dried mud and grit/stones.

I only bought them for when we go to the pool/sand pit, and in all i paid £4.49, but I have never had anything arrive in such a state before!

The item description noted in good condition, AIBU to expect them to of been washed or cleaned a bit before posting them?
I wouldn't mind if it was a little bit, or a few bits of grit stuck in the tread, but its everywhere, like chunks stuck on the bottom and smears all over the straps!

I have just emailed the seller asking to explain why they are like this etc.

what would you do? ask for a refund - i can't be asked to send them back tbh, but feel angry that this seems acceptable.
am feeling like kicking ebay to the kerb.

I would take photos, email them to seller, asking for refund due to unacceptable condition, and take it up with ebay if they will not refund you

I would raise a dispute. If they are that bad you may get your money back and not have to send them back

Not sure if YABU but I'd be a bit miffed too. That's a poor show on the sellers part, can you report them/complain to ebay for fibbing about the condition of said footwear?

yes i was actualy going to leave negative feedback and not bother emailing them, and it got to the page where it asked you why it was neg feedback, and i did select item was not as described - which i wasn't.
but then decided to email first and cancled the page.

I think if they dispute the condition i will take picks and send them. and open a dispute, but im just shocked that they sent them in that condition. grrrr

I emailed a seller to complain as a newborn item which they stated had never been worn clearly has (faded) nappy leak poo stains...
Anyway, I asked for a 50% refund as I still did want the item (was lovely & a bargain which washed up fine & only got more poo stains on anyway)
I felt that this was reasonable & they can do this through paypal very simply.

Try this with the seller - tell them you're disappointed etc etc. and was going to leave neg f'back but would prefer a % refund and all will be good.

Didn't work for me though. I got told 'tough sh*t' - which was sort of ironic really....

how disgusting pixiemamma!
did you have to send it back or have to open a dispute?

I hope you left negative fedback pixiemamma. That's really grim about the poo stains.

pixie - if they sold it as never worn and it had poo stains did you not take it up with ebay "item significantly different than described" springs to mind

well, it was about 2 weeks before DD born so wasn't all that focused on ebay issues, but I emailed them - they denied that it was ever worn (FFS!) so I sent them a photo & asked for 50% refund as I did still want them (gorgeous plastisock quilted dungarees fwiw)and I knew from experience that poo stains wash out with a good hot wash. I just felt it was the principle that they had lied.
Anyway they said it was tough because I had got them so cheap and they were originally so expensive - relevance?
I suppose I could still leave neg feedback as it was only 3 months ago. Maybe I'll just put 'poo stains' and leave it at that

Yes definitely ask for a refund. That is appalling. I know what you mean about feeling like giving up on ebay because of these sorts of sellers.

Nothing as bad as the above but I have had several items described as good condition which were far from it. These sellers are giving ebay a bad name.

Do it, pixiemamma!

Lol, Pixie - you've gotta leave that feedback

LOL

lol, unfortunatley it was just mud and stones, no poo, ive had a sniff lol.
I would leave that feedback IIWY pixie, it would put a smile on me face!