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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Marks and Spencer were being unreasonable?

9 replies

dilemma456 · 26/01/2010 21:26

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OP posts:
SueSylvester · 26/01/2010 21:28

Sounds like they didn't want to actually sell it. Who takes a sofa away immediately? No I don't need a bag, I'll just pop it in my pocket.....

ClaireGJB · 26/01/2010 21:29

It does seem pretty stupid, how many people are really going to be able to take a sofa there and then?! Their loss.

supersalstrawberry · 26/01/2010 21:31

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emsyj · 26/01/2010 21:32

Don't buy a sofa from M&S, seriously. Even if it appears to be a bargain. We bought 2 leather sofas from them a couple of years ago and when delivered one of them had a big hole in the back, which they hid by placing the sofa against a wall. When I discovered it a week later they said it was tough. I got Consumer Direct to write to them saying they couldn't do that, but still they said it was tough. So I sued them. The whole thing was a nightmare and they were so unbelievably rude and difficult. On that basis, you have had a lucky escape if you don't get the sofa.

(But to answer the question, no YANBU at all - they are tits.)

MadamDeathstare · 26/01/2010 21:34

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Serennos · 26/01/2010 21:35

emsyj that's awful!

OP, I wonder whether it's possible that the member of staff knew someone else who was interested in the sofa? MSWBU (Marks and Spencer Were Being Unreasonable)

dilemma456 · 26/01/2010 22:48

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thesecondcoming · 26/01/2010 23:04

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cat64 · 26/01/2010 23:04

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