Flying to HK, 12 hours, with my dcs....7,6, 2 and 7mths alone. BA want the two older dcs to sit accross an aisle from me as another booking may require the basinette that the dcs will sit in front of. I have phoned customer relations but can't get anywhere. It means that one of the older dcs will be sat next to a stranger and behind, potentially, a basinette....which really get in the way.
Anyone got any tips how to improve my situation, we're only flying cattle class but we do this once a year and my parents at least three times.
Or does anyone know the number to get further with BA?