A certain lady on our bus route has landed some of our bus drivers in trouble for having defended my right as a fare-paying passenger to keep my double buggy intact with sleeping toddler and non-walking baby inside, rather than have them turned out so she can take "her rightful place" in the wheelchair space. she has not got a wheelchair. she has a mobility/pavement transporter thing which she can get in and out of herself, and also has a huge vendetta against any pushcahir owning person who dares to get in her way. I have folded up for her before, pregant, with two kids, sleeping/awake etc, getting a thankyou while the driver gets a snappy remark or vice versa. Today I refused to fold because the bus driver told her he had a letter refuting her claim to the pushchair space. She backed down, I returned to my seat feeling smug/thankful/guilty. I want to feel happy about this outcome - is that wrong?