When someone tells you they had to have their beloved dog put to sleep?
A poor lady at work has just come back from a week off and I have heard 3 people say this to her today!!
They then proceed with tales of what their cheeky young puppies have been up to, chewing the christmas tree, eating presents etc.
I suppose they are either trying to make her feel better or just don't know what to say - I feel really sorry for her.