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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be so upset with my sons nursery

77 replies

goldilocksandmylittlebear · 07/10/2008 20:10

My son of 11 months hs just started nursery once a week, as I work PT. He has found it hard to settle in and whilst very energtic and happy at home and at nanny's, at nursery he is very clingy etc.

I called this morning to see if he was ok after a restless night with a runny nose. They said he wouldn't go to sleep and was creating quite a fuss! I decided to pick him up early and take him to the doctors as his nose is really bothering him.

The doctor said he was a little dry and asked how his drinking was going with a runny nose. Now being at nursery all day I had to rely on the previous day at home and what the Keyworker had said today (all fine).

When I got home however and unpacked his bags I was shocked to find no milk had been opened! He had missed both bottles. At this point I burst into tears, phoned the nursery and also added that his bottom is always sore after nursery, his face is always covered in food and snot and no one had given him his milk hence he was very upset at nap time!!!!!

The nursery has an Outstanding grading by OFSTED but each week its something else. The keyworker scheme seems to be useless as they move around the room and not with your child so the same person doesn't feed him or give him his milk.......I can only assume thats why he was missed.

They said they were very very sorry and would look into it.

OP posts:
louii · 07/10/2008 20:12

Remove him immediately, that is just awful, how on earth could you trust them again.

GordonTheGhoul · 07/10/2008 20:13

Get a childminder!!!

LadyOfWaffle · 07/10/2008 20:14

How awful! Definatly remove him... imagine it had be a whole day? Then a week...?

SharpMolarBear · 07/10/2008 20:15

Are you sure they didn't assume he was on cows milk and gave him that?
That's bad enough but just to check
You poor thing
FWIW DS started at an "outstanding" nursery. We had a few minor issues and one big one. After a lot of stress we moved him to a "satisfactory" one. We are so much happier and he is settled

wilkos · 07/10/2008 20:15

that is awful, poor little man. report them to ofsted

outstanding my arse

LadyOfWaffle · 07/10/2008 20:15

Infact the more I think about it the more I get... imagine all the poor babies they may leave hungry alot

LoveMyGirls · 07/10/2008 20:16

That is so awful, I'm a childminder and this is the sort of senario that gives me nightmares!

Can you ring round cm'ers or nurseries to see if they have spaces?

lisad123 · 07/10/2008 20:16

thats not on at all!! I am shocked
@ DD1 nursery they had feed charts to ensure it didnt happen, not rocket science is it?!!
I wouldnt be sending him back.

cheshirekitty · 07/10/2008 20:16

This is awful. To maybe forget 1 bottle, but both!!!Poor little son.

LoveMyGirls · 07/10/2008 20:18

The hard to settle could be 1 day is not very much and 6 days in between is like starting again every week so i would expect him to take a while to settle but after reading on I was so shocked, don't take him back there again and complain to ofsted please.

thisisyesterday · 07/10/2008 20:18

omg! I would be absolutely furious.

missing his feeds??????????????? ffs.

I would be complaining to them, and to ofsted. that's absolutely horrendous

goldilocksandmylittlebear · 07/10/2008 20:19

Thank-god he has only been going once a week for 4 weeks. I have already started looking round for a childminder but my husband thinks we should give it till xmas! Been crying all day, he look so relieved to see me when I picked him up......I felt so bad.

Now I have complained what should happen next? I'm really worried about finding anyone to care for him now, how can you trust anyone outside of your family!!!

OP posts:
ruddynorah · 07/10/2008 20:19

how long has he been there? have you told them how much milk you want him to have?

at that age dd only had milk morning and night. i didn't send any into nursery.

SmugColditz · 07/10/2008 20:20

Ofsted.

That's neglect, and it's abuse, and I would make sure you ring them up and tell them so. Someone needs to be sacked.

RubySlippers · 07/10/2008 20:21

unforgiveable

it is basic to feed a child and the fact that NOBODY picked up on it is appalling

report to OFSTED

so sorry for you and your DS, but there are good nurseries out there

NorthernLurker · 07/10/2008 20:22

Thats dreadful - and very worrying. You did pick him up early so that might explain one bottle but two! Plus it means they didn't offer milk to try and settle him which I would have thought would be an automatic reflex with an 11 mth old.
If you want to perservere with the nursery then I would say that you need his keyworker to be attempting to build more of a bond with him and you want all nappy change and bottle times written down and given to you each day. They should be doing that anyway in my opinion. Our nursery (with which I'm very happy) gives me a slip each day with how B has been, what the activities were, how long she's slept and what the food was and how much she ate.

thisisyesterday · 07/10/2008 20:23

goldilocksandmylittlebear, it's hard trusting other peioplke to look after your LO. but my advice is go on gut instinct.

I have absolutely no idea what the ofsted report for ds1's nursery was like. but when we visited it I just loved it. the staff were fab, the manager lovely and it had a great feel to it.

mothers instinct is a powerful thing. so forget about official reports, and go with what you feel.
I hope you find someone to have him soon

wheresthehamster · 07/10/2008 20:23

When did you pick him up? Was it before lunch? Just wondered if there was time for 2 bottles

unfitmother · 07/10/2008 20:23

OFSTED and a childminder

LoveMyGirls · 07/10/2008 20:24

Show your husband this thread. I can't believe he isn't incensed by their lack of competence.

I think childminders are fab but I'm very biased!

Have you got any friends that use childcare that could reccommend someone?

ruddynorah · 07/10/2008 20:24

did he have lunch?

Dropdeadfred · 07/10/2008 20:25

how often does he have bottles?

frangipan · 07/10/2008 20:25

that is horrendous and i'm shocked and angry for you and your poor little one, how distressing for you both!!
{{{{{{hug for both of you}}}}}}

ruddynorah · 07/10/2008 20:25

and what did the nursery say about the milk when you rang up?

anniemac · 07/10/2008 20:26

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