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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to get wound up by how change is handed back in shops?

66 replies

mummyclare · 22/09/2008 10:42

Sometimes I feel like a grumpy old lady before my time. Is it unreasonable to resent having paper money then a receipt dumped on your hand with all the coins on top. I have been left feeling a nuisance as I try and pour the coins into my wallet without dropping anything else I might be holding, whilst being stared at by the cashier and the next in queue who are waiting for me to get out of the way.

What happened to offering to put the receipt in the bag? And why can't notes be put between forefinger and thumb with the coins in the palm?

Should probably just try and chill...

OP posts:
harleyd · 22/09/2008 10:43

you need to relax

expatinscotland · 22/09/2008 10:44

i just take my time putitng it all back into my purse and going on my merry way and fuck them if they stare at me.

TheArmadillo · 22/09/2008 10:44

chill. It can be annoying but not worth getting yourself worked up about.

ditheringdora · 22/09/2008 10:45

hate it when you politely put the money in to their hand and your change is dumped on the counter, makes my teeth itch!

hifi · 22/09/2008 10:45

i dont like my reciept in my bag as i am the queen of returns and wouldnt like to lose it.

clumsymum · 22/09/2008 10:49

Try being me. My disability means I have funny fingers and it takes me a few seconds to get change out of my purse or juggle the change and notes when it's given to me like this.

Before now shop assistants have (without asking) taken my purse off me and got money out . Grrrrrr!

Miaou · 22/09/2008 10:50

oh YANBU I hate it too! So much so that whenever I worked in retail I would always make a point of handing people their coins first, then giving them their note/receipt after they had got rid of them. Time after time I would bring it up in training, and whenever I was boss lady I would insist it was done this way, but a lot of people I worked with thought I was mad!

nappyaddict · 22/09/2008 10:51

i hate it when they put the receipt in the bag! never had my change dumped on the counter though - always in my hand.

starzzz · 22/09/2008 10:52

Clumsymum... to take your purse out of your hand and take the money out is sooo rude!! Id accuse someone of stealing if they did that to me!!

FAQ · 22/09/2008 10:52

oooo - it drives me mad too.

HonoriaGlossop · 22/09/2008 10:59

I agree - this is SSOOOO annoying. It annoys me that the people who run huge global supermarkets don't bother to do one minute's worth of staff training on how to hand change.

dilemma456 · 22/09/2008 11:00

Message withdrawn

Cappuccino · 22/09/2008 11:01

I don't want the receipt in my bag I might lose it I want it in my purse ta very much

and I said on another thread the other day that if I had the right change I would give it

then Olive asked me if I was 78 years old and was generally quite rude

Cappuccino · 22/09/2008 11:02

clumsymum

you ought to shout your head off

SHE IS ROBBING ME! SHE IS ROBBING A DISABLED WOMAN!

they wouldn't do it again

FAQ · 22/09/2008 11:03

I never have the right change........well ok if I've been to another shop first I sometimes do - but I clear out my purse everytime I've been to the shop and save anything less than 20p in my pot - and if I've just got change from somewhere else I'm not giving it away - it's my savings

Have receipts in my purse -and as I usually get fed up aftera few weeks, and end up throwing all the receipts/mini-statements etc out in one go.

nappyaddict · 22/09/2008 11:05

why is it preferable to have coins on the bottom and notes on the top? surely either way you can pour the coins in your purse and put the note in after/first depending on which way you get given your change. to me either way is as easy as the other.

Aero · 22/09/2008 11:07

YANBU. This really annoys me. I grew up serving customers and in the days before tills calculate the change, we counted it into customers hands, change first!

I especially hate change dumped on counters - that's just plain rude!

I should also get out more!!

MarkStretch · 22/09/2008 11:08

I HATE this.

The OP is right. You end up stuck with a purse in one hand and a note covered in coins in the other hand.

And then the shop assistant stares at you with pursed lips tapping her foot while you struggle to get it in your purse.

Fuckers.

themoon66 · 22/09/2008 11:12

I find the best way to deal with this is by snatching your hand away the instant they've finished putting the notes in it. Then they have to hang onto your coins while you sort yourself out.

EffiePerine · 22/09/2008 11:12

we have quite a few shops where they out your change in a little dish to give you, but that's a religious/cultural thing. Likewise cahnge being put on the countertop if no little dish handy.

In fact we have one fish shop with a separate cashier, so you order your fish from the fishmonger, he gives you a receipt and your trot along to the booth to pay.

I remember the staff in our local Kwik Save being trained to put though a trolley full of shopping in a minimum time - before the days of scanners of course. They had to remmeber the prices of everything, besides counting your change back correctly.

clumsymum · 22/09/2008 11:14

Cappuccino
I have normally said " I can MANAGE, thank YOU", in a loud voice, thru gritted teeth.

I don't mind people asking if I need help, I HATE people just doing it.

Mind you, I've been physically restrained once by a shopper who didn't think I should go out to the carpark until she had found my carer .....

ShrinkingViolet · 22/09/2008 11:16

years ago when I worked in retail, we had to stroke the customers hand as we gave them back their change . It apparently made them feel welcomed .

hecate · 22/09/2008 11:16

There is a woman in a shop near my grandad who sticks her hand out, holds it open for your money while waggling her fingers and drumming the fingers on her other hand on the counter.

Now that's rude!!

hecate · 22/09/2008 11:18

Restrained??
What on earth did you SAY to her?

Cappuccino · 22/09/2008 11:19

clumsymum how odd

no-one has even attempted to restrain my dd1 as she clatters madly into the car park on her walking frame to the sound of my shrieking "COME BACK! COME BACK!"