that 1 email & 2 phonecalls to my bank re a mortgage that

8 replies

hermykne · 19/09/2008 12:27

they havent called me back .....
i am livid she didnt even reply to the email and its only something simple i need clarified...so i can bid on a house now

OP posts:

mazzystar · 19/09/2008 12:29

crap service
can you switch banks?

Original poster

hermykne · 19/09/2008 12:34

yeah i can its for a new mortgage.
i suppose i should...

OP posts:

llareggub · 19/09/2008 12:38

Don't jump just yet....mortgages aren't as easy to get these days. The power is definitely not with the customer these days.

PuppyMonkey · 19/09/2008 12:39

Maybe your bank is about to go bust!

Original poster

hermykne · 19/09/2008 12:42

i m in ireland so they are ok , but we've our house sold and they know how much we mad e last year so they know we ok to go.

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Jodee · 19/09/2008 12:42

I feel your frustration - I work for a solicitor and we are trying to speak and email to a bank in INDIA to save a client from being repossessed. we started the process in July with a local branch, but they now have passed all paperwork to INDIA and they just don't respond to emails or calls (this is HSBC btw).

Original poster

hermykne · 19/09/2008 12:44

ekk jodee thats diff, at least i can go and stand in a queue

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thequietone · 19/09/2008 12:46

Wasn't the Woolwich, was it?

Flip