My husband bought a phone about 6 weeks ago which was never delivered. Despite spending many hours phoning, emailing & complaining to the company in person the issue is not resolved . He continues to pay for his non existent phone. His replies appear to be from AI . They have just copied & pasted his complaint as a response!
Apparently they have reduced their complaints by 50%, this is likely due to customer frustration forcing them to abandon their complaint.
Anyone else experienced this issue ?