AIBU to feel uneasy about this private hospital booking process?

[Tiara2]

Manchester Private Hospital / Elective Healthcare Ltd – Has anyone used them? Worried about booking process

Message Body:
Hi everyone,
I am currently looking into getting a surgery and have been in contact with Manchester Private Hospital (I'm looking to use their regional clinic in Birmingham on Harborne Road).
However, I am feeling incredibly nervous and a bit weirded out by the booking and deposit process, so I really need some advice or real patient experiences before I send any money.
Here is what is making me uneasy:

1. The Company Name: My patient coordinator (xxxx) emailed me asking for a deposit, but the bank details provided are for a company called "Elective Healthcare Limited." I know it means "elective surgery" (as in, optional cosmetic surgery), but the mismatch between the hospital name and the official company name is making me paranoid that it's a bit dodgy.
2. The Bank Account: The sort code they gave me (23-01-20) belongs to Revolut. Is it normal for an established private hospital to use a digital fintech bank like Revolut for customer payments rather than a traditional high-street bank like Barclays or Lloyds?
3. The Phone/Staff Loop: There is only one single phone number listed for the hospital. Every single time I call, I am answered by the exact same receptionist. I only ever get to deal with her or xxxx —no one else ever picks up. Whenever I call to ask for xxxx directly, the receptionist always blocks it and says she will just "pass on the message to xxxx to ring me back." It feels incredibly small-scale, isolating, and overly controlled. It's making me wonder if it's a closed loop or if something else is going on.

I haven't sent money because my gut is telling me to be extremely careful. I know they have a CQC registration profile, but has anyone actually had surgery with Manchester Private Hospital?

Use another clinic. There are loads in the Birmingham area.

I live in the West Midlands.

if are having something done in Birmingham just use the Priory which is by bar the most established private hospital in Birmingham city centre

Are you sure its not scammers that have got your details and are trying skimming the payment?
Did they contact you first or you them? We have emails warning of this type of scam all the time, so obviously popular!
We’ve had private treatment (self funded) several times and the surgeons secretary has arranged payment, so we’ve paid surgeon, anesathist, and hire of theatre/hospital facilities/after care separately, although some times the theatre/hospital has been with the surgeons bill.

Who is the surgeon? Wouldn’t you normally go through their secretary?

sounds scammy.

I e had surgery at methley park and had none of these red flags.

I e had surgery at methley park and had none of these red flags.