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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be cheesed off with Universal Credit entry fees?

1000 replies

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

OP posts:
Thread gallery
9
MyArtfulGreySloth · 28/06/2026 15:21

I get it op. We aren’t entitled to anything other than standard child benefit. We rent our 3 bed home, we have one car which is ten years old. We cannot afford days out at that price.

Ohthisheat · 28/06/2026 15:22

Snoopymayhem · 28/06/2026 14:41

The idea that only those on PIP and UC have problems is a nonsense though
We can’t base societal decisions on that

Edited

But has anyone said that only people on PIP and UC have problems?

RisingSunn · 28/06/2026 15:22

C8H10N4O2 · 28/06/2026 15:06

You said:

I don’t begrudge the discounted tickets but the price gap between the subsidised and non subsidised really needs to be re-visited

You have no idea of the numbers involved, no idea how the schemes work, no idea of the operating costs or the conditions under which the schemes work but you confidently assert that the gap should be closed.

As PPs have done, you are making sweeping assumptions about both schems and business models without considering how such changes would actually work or if they are even possible.

As a consumer - I'm well within my rights to form an opinion and put forward suggestions (based on my £90 vs £5 tickets - for a (theoretical) same size party - whether you deem them workable or not.

Pessismistic · 28/06/2026 15:23

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

Op you are right working people who cannot claim UC are getting mugged off. As soon as benefits are mentioned on here the world and his wife come out. Also it’s a very big difference in costs why not just give UC 10% discount or something but no it has to be extreme I love these posts because I think there must be more benefits claimants on here than working people. People are not jealous of anyone who claim there pissed off with the government treating us less favourably no one is jealous of someone who has to be topped up with UC but it’s frustrating for the ones who are just surviving and now days out are another benefit.

january1244 · 28/06/2026 15:24

IllBurnThatBridgeWhenIGetToIt · 28/06/2026 15:07

The irony of you calling me angry when you're the one pissed off a tiny proportion of people are entitled to a discount 🤣

It’s no longer tiny though and that’s the problem. Almost 10m working age people are in receipt of benefits. That’s 23% of the working age population.

Tableforjoan · 28/06/2026 15:25

Does any city still dot it where children are given free swimming vouchers in the holidays.

I remember it as a child the whole school every child would get a booklet of free entry tickets to use at the lido.

Kirbert2 · 28/06/2026 15:26

measuretwicecutonce · 28/06/2026 15:19

It’s obvious why everything is so expensive, the prices (and tax) is ramped up for hard working people who don’t get any benefits to pay for all the discounts. I was amazed to be asked by Sky the other day if I was on UC as I would get discounts ( was removing items from our account). Sky to me is a luxury. I heard a guy on the radio saying that the better off should pay more for water to subsidise those on lower incomes.

It’s nothing to do with jealousy. It’s the fact people are getting up day on day out and working hard whilst others are choosing to work less hours and get all the top ups and discounts (only about 30-40% working full time get UC). I hope people vote with their feet, these venues will struggle to offer such generous discounts. Personally I’d never spend that sort of money on a place like Chatswieth house.

If people are going to whinge about the discounts, I really wish they would at least bother to look into how they work.

Charitable funding pays for them. It has nothing to do with customers who pay full price.

GeneralPeter · 28/06/2026 15:26

Kalanthe · 28/06/2026 15:20

The answer is they are a private company and can set prices as they please. The beauty of living in a free country is that if you don’t like the price, you can go somewhere else

Well yes of course. But it’s still valid to discuss. You don’t take the view that anything a private company does is not ours to question, do you?

JustAnotherWhinger · 28/06/2026 15:27

The % of UC claimants in work is now going to look very different to what it did a few years back given that old style ESA claimants have been transferred over to UC.

Not a remotely helpful decision in terms of keeping clarity in benefits figures imo.

NotRightNowPlease · 28/06/2026 15:27

GoneWithTHeWindJammers · 28/06/2026 11:53

And because they don't work or only work 12 hours a week, they can go when they like.

I work 3 jobs at approx 60 hours a week and still get UC and one of those roles is as a qualified bookkeeper. Check your facts!

DorissDaze · 28/06/2026 15:29

IllBurnThatBridgeWhenIGetToIt · 28/06/2026 11:45

The jealousy of UC claimants (and council house tenants) on this site is getting out of hand.

No, it's not on this site, it's the mood across the UK.
The whole welfare system needs changing.

No one begrudges the genuinely needy being given a helping hand for basic necessities but trips to zoos, stately homes, galleries and museums etc almost giveaway prices being paid for for other people just above benefit level is not acceptable.

JustAnotherWhinger · 28/06/2026 15:29

closethecupboard · 28/06/2026 15:16

As a single mum struggling financially and panicking about entertaining kids all summer I’m so excited to see that I can treat the kids to London zoo for just £20 the three of us. Thanks for this thread!

And yes I do work despite the attitude every person claiming universal credit is a scrounge: I am very grateful for universal credit as it helps to keep a roof over our heads.

If you are London based look at Tower of London. They do £1 entry, plus 50% off in the cafe with those tickets. Last year when their kids eat free offer was on it could be combined with the 50% off as well.

London transport museum also does UC tickets.

IllBurnThatBridgeWhenIGetToIt · 28/06/2026 15:30

january1244 · 28/06/2026 15:24

It’s no longer tiny though and that’s the problem. Almost 10m working age people are in receipt of benefits. That’s 23% of the working age population.

It's 2% of the total tickets that are available for this scheme, so , yes, it is a tiny percentage.

DorissDaze · 28/06/2026 15:30

NotRightNowPlease · 28/06/2026 15:27

I work 3 jobs at approx 60 hours a week and still get UC and one of those roles is as a qualified bookkeeper. Check your facts!

You must be very well off with 3 jobs and 60 hours a week.

Your post just proves that UC is out of control.

JustAnotherWhinger · 28/06/2026 15:31

DorissDaze · 28/06/2026 15:29

No, it's not on this site, it's the mood across the UK.
The whole welfare system needs changing.

No one begrudges the genuinely needy being given a helping hand for basic necessities but trips to zoos, stately homes, galleries and museums etc almost giveaway prices being paid for for other people just above benefit level is not acceptable.

They’re not being paid for by anyone else.

Complain about the disparity if you must, but at least complain correctly.

These schemes have no impact on the general entry prices for places. They bring in funding, not cost money that needs covered by others.

Katypp · 28/06/2026 15:31

Darragon · 28/06/2026 11:55

YANBU OP but on another thread we were told that UC claimants deserve free holibobs at the taxpayer’s expense so I doubt anyone will see the unfairness of these days out. Best get your hard hat on!

Edited

It is a constant source of amazement to me that, on MN, pensioners - who are just about the only benefits claimants who have to pay in to get anything out AND pay tax - are so derided, yet criticise UC claimants - some of who have never paid a penny in tax - at your peril.
Why is that?

Kirbert2 · 28/06/2026 15:31

DorissDaze · 28/06/2026 15:29

No, it's not on this site, it's the mood across the UK.
The whole welfare system needs changing.

No one begrudges the genuinely needy being given a helping hand for basic necessities but trips to zoos, stately homes, galleries and museums etc almost giveaway prices being paid for for other people just above benefit level is not acceptable.

But that isn't happening. Those not on benefits aren't subsidising the scheme for those on benefits, that isn't how it works.

DorissDaze · 28/06/2026 15:32

JustAnotherWhinger · 28/06/2026 15:31

They’re not being paid for by anyone else.

Complain about the disparity if you must, but at least complain correctly.

These schemes have no impact on the general entry prices for places. They bring in funding, not cost money that needs covered by others.

Don't be silly.

'Funding'- you mean money from taxes?

The full price is being subsidised by the people who pay full price.
Otherwise everyone may as well get in for £6 or even free!

ThreadGuardDog · 28/06/2026 15:32

Kirbert2 · 28/06/2026 13:18

Where did you get 12 hours a week from?

The same shit pile many posters here are getting their ‘facts’ from.

There is no minimum hours rule to ‘keep UC off your back’. It depends on the set earnings threshold as well as hours worked. And it’s actually just under 40% of UC claimants who work. The DWP doesn’t publish figures on full time versus part time work - it only identifies those who earn enough not to have any conditionality and those who don’t.

IllBurnThatBridgeWhenIGetToIt · 28/06/2026 15:32

DorissDaze · 28/06/2026 15:29

No, it's not on this site, it's the mood across the UK.
The whole welfare system needs changing.

No one begrudges the genuinely needy being given a helping hand for basic necessities but trips to zoos, stately homes, galleries and museums etc almost giveaway prices being paid for for other people just above benefit level is not acceptable.

The needy may have enough for the very basics of survival, but you take a hard pass at any sort of joy in their lives? (Also these tickets aren't being funded by anyone else, as demonstrated upthread).

puglover93 · 28/06/2026 15:33

I genuinely do understand the feelings people have towards UC because of the few people who genuinely do abuse the system. What needs to be remembered is that a lot (I think the majority!) of people claiming UC are also working, just on low income. We claim, my husband works 40 hours a week, I can’t work because I am a carer to our severely disabled child. We absolutely could not survive without the UC top up, and I don’t actually personally know any families that don’t work at all but live off UC solely - I do think they are the minority, they just give everyone on UC a bad name.
edited to add - I think the biggest issue is that places do charge astronomical prices for entrance these days. I do think it would be better for everyone to pay the set amount but at a lower price, to ensure it’s accessible and affordable for everyone ☺️

Pinklightning · 28/06/2026 15:33

For the record I’m a single mum of 3 with additional needs and a carer for my elderly disabled mum. A day off to go out is a rarity.

Feetballislife · 28/06/2026 15:33

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

Poor kids get to go to fancy houses too. If it’s any consolation plenty of families still won’t be able to afford to go once transport costs are factored in, or they go but the kids will be eating home made picnic food and nowt from the gift shop.
that entry price is insane though. I sure as hell wouldn’t pay it.

ThreadGuardDog · 28/06/2026 15:33

DorissDaze · 28/06/2026 15:32

Don't be silly.

'Funding'- you mean money from taxes?

The full price is being subsidised by the people who pay full price.
Otherwise everyone may as well get in for £6 or even free!

Edited

No it isn’t. This has been explained to death upthread. The discounted tickets are funded by the individual venues in order to continue their charitable status and have access to funding. It’s a business decision.

JustAnotherWhinger · 28/06/2026 15:34

DorissDaze · 28/06/2026 15:32

Don't be silly.

'Funding'- you mean money from taxes?

The full price is being subsidised by the people who pay full price.
Otherwise everyone may as well get in for £6 or even free!

Edited

I’m not the one being silly.

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