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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be cheesed off with Universal Credit entry fees?

1000 replies

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

OP posts:
Thread gallery
9
Kirbert2 · 28/06/2026 13:25

milveycrohn · 28/06/2026 13:22

I think the real point is that people who pay the full price to these attractions are sunsidising those that are claiming the discount.
Most of these attractions are far too expensive for a family, and frankly when my DC were young, these type of attractions were very rare for that reason.

No they aren't. They are usually funded by charity, sometimes the attractions own charity.

GoneWithTHeWindJammers · 28/06/2026 13:25

Pearls before swine, I am afraid

Whatalunatic · 28/06/2026 13:26

Blushingm · 28/06/2026 13:22

prices the same for everyone?

so no child discounts? same price for a baby in arms? same price for pensioners? no discounts for people with disabilities who need a carer?

SanctusInDistress · 28/06/2026 13:27

Kirbert2 · 28/06/2026 13:22

So all discounts should be banned?

Just make it reasonable for everybody. £33 for most people is ridiculous and wonder if it is mainly foreign rich tourists visiting.

anybody here heard of the laffer curve?

Backedoffhackedoff · 28/06/2026 13:27

milveycrohn · 28/06/2026 13:22

I think the real point is that people who pay the full price to these attractions are sunsidising those that are claiming the discount.
Most of these attractions are far too expensive for a family, and frankly when my DC were young, these type of attractions were very rare for that reason.

Nah. Unless you’re chatsworth houses pricing accountant, you can’t possibly know that

C8H10N4O2 · 28/06/2026 13:27

CarbootJunction · 28/06/2026 13:24

If the vast majority of the population were claiming UC, this scheme would disappear. The government couldn't afford it. Maybe it is time to see if any of us are eligible to claim it?

Private businesses choose to participate to increase footfall, and it is part of their cost model. The government/tax payer is not subsidising the tickets.

Dersie · 28/06/2026 13:27

IllBurnThatBridgeWhenIGetToIt · 28/06/2026 11:45

The jealousy of UC claimants (and council house tenants) on this site is getting out of hand.

OP was just making a valid point about the difference in price of entry between Benefit claimants and those that dont claim benefits, how does that make OP jealous?
There are lots of people who work full time but whose income barely cover outgoings.
I really think these types of things should be means tested so that everyone can enjoy an affordable day out.

GoneWithTHeWindJammers · 28/06/2026 13:27

Or you could go to the Wallace Collection, which is free for everyone

BoredZelda · 28/06/2026 13:28

TygerBread · 28/06/2026 13:20

I think the bigger question with pricing is whether when you buy a full-price ticket, are you subsiding these discounts?

For example, standard ticket £20 (£15 running costs and £5 profit)
Elderly Concessions £15 (£15 running cost and £0 profit).

So in this example, if they NEED a minimum of £15 a ticket to break even….and they then start offering some people a UC ticket for £3…where does the £12 loss get offset?

I suspect what happens is that that they male
a calculation and estimate for example
for every 2 standard tickets they sell, they will sell 1 UC ticket, so what they then do is increase the standard ticket by £6 each to cover the loss on UC tickets.

On principle I would not visit attractions where I’m paying a substantially higher ticket price than other people (12x more is ridiculous). They surely must be charging more to offset
the loss, otherwise 11/12ths of your ticket would be pure profit, which seems unlikely as these places don’t run on that kind of profit margin.

It’s fine if an attraction wants to give discounted ‘break-even’ tickets to some groups, but I don’t expect to be paying for other people’s tickets, without my agreement, and without transparency. My own ticket should be paying ONLY for their running costs and allowing for their profit margin.

I suspect OP, this is WHY Chatsworth House is so expensive, you are paying for other people’s tickets!

The question has been answered, it’s a no, you aren’t subsidising them. The number of tickets available is 2% of their annual visitor numbers. Their prices didn’t rise when they introduced these tickets.

gamerchick · 28/06/2026 13:28

Snorlaxo · 28/06/2026 11:51

I wonder how high the take up is for schemes like this?

There's usually a small print of the restrictions for these prices. Maybe not all of them as I haven't looked. Off peak, during the week only, shit like that.

Pickledonion1999 · 28/06/2026 13:28

PuggyPuggyPuggy · 28/06/2026 13:22

When I was on UC, I wouldn't have had £3 to spare out of my ... what was it, £147 per fortnight for all of my living costs? So I agree, it is rather taking the piss.

Yes it's poor for a single person but for people with kids who benefit from the work allowance and taper rates it's a lot more generous.

MeridaBrave · 28/06/2026 13:28

Agree £33 a person is a ridiculous amount and out of reach of most for visiting a stately home. I think the outrage should be on the very high ticket price.

CaptainMyCaptain · 28/06/2026 13:28

GoneWithTHeWindJammers · 28/06/2026 13:25

Pearls before swine, I am afraid

What do you mean by that?

Backedoffhackedoff · 28/06/2026 13:28

SanctusInDistress · 28/06/2026 13:23

so what’s the solution- everybody on the same wage regardless of profession? So where does incentives come into play, What would happen in a society where brain surgeons get paid the same as street sweeper?

There is no solution. I’m just wondering if you punch up as well as down

Sirzy · 28/06/2026 13:28

Part of the being registered as a charity for these places will have goals around community engagement and ensuing it’s accessible to those who may struggle more to access such experiences. Hence them using their charity funding to run the schemes

RubyPowderPuff · 28/06/2026 13:29

I think it's the 33.- versus 3.- plus the parking that's seen unfair.

But judging by these prices, I suspect that the uptake for UC claimants is minimal.

I also know- having worked in conservation - that too many visitors will be detrimental to the house, it's contents and collections. So setting a high entrance fee automatically reduces the amount of visitors, preserving the estate for future generations.

Kalanthe · 28/06/2026 13:29

SanctusInDistress · 28/06/2026 13:18

S you are saying anybody earning just under £40k should give up work as they dont contribute to tax and therefore it’s ok?

what about somebody earning £40,100. Should they give up work too? Or is it only people on £100k+ who should work to support anybody else who can’t get a £100k+ job?

No, you said “The thing is, if I stop working I stop paying tax. If everybody in my situation stopped working, who will pay for UC?”

You’re making yourself sound like you’re the benefactor of people on benefits. That if you and people like you quit their jobs, there will be no money for people on benefits. This is simply not true, you and people like you barely pay any tax. Obviously it’s most beneficial for people like you to continue working just so there aren’t more people on benefits who have to be supported by people earning high salaries, but what you actually contribute in tax is a drop in the ocean. You don’t pay for other people’s benefits, you pay for the public services that you use

Hiyapeeps · 28/06/2026 13:30

If it helps, We've been on UC for 2 years and we've never taken up any cheaper entry offers. We haven't been able to save up enough to travel to even the closest attraction.

C8H10N4O2 · 28/06/2026 13:30

MeridaBrave · 28/06/2026 13:28

Agree £33 a person is a ridiculous amount and out of reach of most for visiting a stately home. I think the outrage should be on the very high ticket price.

What does it cost to run Chatsworth (or similar business) on a dally and annual basis?

CaptainMyCaptain · 28/06/2026 13:31

gamerchick · 28/06/2026 13:28

There's usually a small print of the restrictions for these prices. Maybe not all of them as I haven't looked. Off peak, during the week only, shit like that.

I cant remember the details but when I looked at the leaflet I thought not many people would take advantage of it.

Whatalunatic · 28/06/2026 13:32

It’s fine if an attraction wants to give discounted ‘break-even’ tickets to some groups, but I don’t expect to be paying for other people’s tickets, without my agreement, and without transparency. My own ticket should be paying ONLY for their running costs and allowing for their profit margin

The vast majority of places like Chatsworth, museums, stately homes etc. are charities. They're not making a profit. They're cost covering for staff and maintenance and refurbishment costs of the place you're visiting.

Different with theme parks, obviously.

Kirbert2 · 28/06/2026 13:32

gamerchick · 28/06/2026 13:28

There's usually a small print of the restrictions for these prices. Maybe not all of them as I haven't looked. Off peak, during the week only, shit like that.

That's correct.

Chester Zoo was £1 which is great of course but it was only available during the Christmas school holidays. Not when most people think about visiting the zoo.

Dweetfidilove · 28/06/2026 13:34

I wonder how many of the people complaining about these UC prices have taken the time to complain to the businesses offering the discounts.
If you have, may I ask how they've responded?

IllBurnThatBridgeWhenIGetToIt · 28/06/2026 13:34

Dersie · 28/06/2026 13:27

OP was just making a valid point about the difference in price of entry between Benefit claimants and those that dont claim benefits, how does that make OP jealous?
There are lots of people who work full time but whose income barely cover outgoings.
I really think these types of things should be means tested so that everyone can enjoy an affordable day out.

It's definitely sensible to suggest that every person entering the building must submit their financial information (as UC claimants have to in order to get these tickets). I'm sure nobody will kick off about having to do that in order to access lower priced tickets. Great cost cutting idea 🤨

Rainbowchicken · 28/06/2026 13:35

MaturingCheeseball · 28/06/2026 11:43

I know it’s been done before, but…

I thought I’d like to visit Chatsworth House with (teenage) dd. The cost is £33 each PLUS parking at £7.50. So £73.50.

Then I saw the universal credit/pension credit/pip etc price. THREE POUNDS. And free parking! So £6.00 for two adults (age 17+).

I do not have 12 times as much money as someone on these benefits. I doubt many people do. I’m not begrudging the disadvantaged a day out, but come on! The price differential is ludicrous.

When I saw the £73 price I just decided we couldn’t go, and so be it. But upon seeing the potential for a £6 entry, it made me feel mugged off.

You may not have 12 times as much money but you are quite likely to have 12 times as much disposal income.

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