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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
Cakeface11 · 27/06/2026 21:11

Boreded · 27/06/2026 20:43

Especially with doors slamming…because this is the issue here. If a baby is upset for normal reasons, why would there be door slamming 🤷‍♀️

I actually think the door slamming makes it more likely that it IS a normal reason? The door slamming suggests either or both parents were stressed out, upset or flustered by the crying and possibly arguing about it. Surely it would be more unusual if a baby were crying inconsolably and there was no commotion or noise from adults in the home?

I still think she did the right thing by calling, but just giving a different perspective on the door slamming potentially not pointing to a massive issue.

KellyAnne47 · 27/06/2026 21:15

This is a tough one. Makes me sad in the sense of some children need people like yourself to act on your intuition. However, I am 8 weeks postpartum and my little boy will go mental only IF I put him down. So say I do so in order to make a bottle up when my husband is at work, one moments worth of crying feels like forever. And I get paranoid of what the neighbours or passers by may think! He's such a velcro baby that even the slightest lowering of him will trigger him. It could be like myself completely innocent. But, you may also have just done a very fortunate thing.

NoCommentingFromNowOn · 27/06/2026 21:18

the call handler would’ve made that decision for me

This is a really good point actually - if in doubt hand the decision over to someone who has more information than you.

‘Door slamming and a baby crying’ with a record of police being called out, a history of social services involvement etc means one thing, but zero previous call outs before can mean something else. OP doesn’t have access to this history but the call handler (or the police?) does have access. Pass on your concerns and then it’s up to the police.

ReleaseTheDucksOfWar · 27/06/2026 21:19

@summermumma2021 don't forget that some people post just to be contrary (and on some threads will actually tie themselves into bizarre knots worthy of a prickly octopus to create some weird story that justifies telling the OP off). And there's also a proportion of people, often men, who hate Mumsnet and are actually trying to make it a hostile place to people who post.

Take the useful posts from here and ignore the people being unpleasant.

ReleaseTheDucksOfWar · 27/06/2026 21:20

fwiw since you weren't the only one to report the baby screaming to the police, clearly something was worth questioning and you did the right thing.

Wokeuptired · 27/06/2026 21:21

Oh can we please remember baby P and all the other babies that have been abused, if people had not of turned a blind eye those poor babies may still be here, sorry I'm with the op you know cries and a baby being rocked cries different to a baby left alone.
Anyway I had the police called on me once as they had reports of a 8 year old girl named and crying outside of my house, 2 officers arrived and I explained I only have sons at home and the one in question was being a little sod and refusing to do his homework, he was 11 and he was in shorts and he was screaming that he was leaving home but it was in a joking way as even now he has a strange sense of humour, anyway I explained to the officers this and they were happy and as they were about to leave I told them that it would be a good idea to see him as they never asked to see him, anyway he made them laugh and that was that, I don't care who called the police as I think it was lovely that they cared, and I would rather someone do something rather than do nothing.

NoCommentingFromNowOn · 27/06/2026 21:22

@ReleaseTheDucksOfWar And there's also a proportion of people, often men, who hate Mumsnet and are actually trying to make it a hostile place to people who post.

Ooh. That’s food for thought 🤔.

StPetersburg · 27/06/2026 21:26

walrushurricane · 27/06/2026 18:58

You didn't check on them though. You reported them to the police

Oh for gods sake

She didn’t “report them to the police” in the same way you report a crime.

She alerted the police as she was concerned for the welfare of a baby/small child. Anything could have been happening. She did the right thing.

PossumHollow · 27/06/2026 21:27

Substance · 27/06/2026 20:48

It's crazy, isn't it? And they way everyone is slapping themselves on the back saying they would have done the same. And all this 'better safe than sorry' rubbish about a baby crying for 30 minutes! And OP so proud of herself. I hope the police told her off for wasting their time.

100%. It makes me feel really angry actually. “Better safe than sorry” is just a cop out for people not needing to critically engage with the situation. This situation just does not meet the bar for police intervention and I’m pretty appalled how many people seemingly think it does.

FlappyDappyDoo · 27/06/2026 21:29

summermumma2021 · 27/06/2026 00:21

Don’t know them and my own three children are asleep in the house so I can’t go for a walk down the road to intervene in a domestic dispute.

You said your husband was in. No reason one of you could not have investigated a little first.

ProudCat · 27/06/2026 21:35

summermumma2021 · 27/06/2026 01:19

Firstly I’m not a nosy neighbour. Check your spelling!
Secondly I haven’t gone over to check anything, that wasn’t my post.

I reported a genuine concern to the relevant authorities. You would do well to check your own ethics around safeguarding rather than belittling a genuine concern.

Might I again emphasise these are new neighbours who live much further down the road from me and I could still hear a loud worrying cry. I was not the only caller apparently.

The police wouldn't give you the information that you're not the only caller.

BippityBoppety · 27/06/2026 21:35

I wouldn't have called the police for a one off situation. A lot of babies can cry for that long or longer while being comforted and cared for, our little one used to throw the most awful screaming crying tantrums over bed time and nothing would settle her. If it had happened a few times and you were concerned then I would have called the police.

PossumHollow · 27/06/2026 21:37

summermumma2021 · 27/06/2026 21:10

Right so….if it was a “waste of police time” then the call handler would’ve made that decision for me and not dispatched anyone to it/ ordered the priority accordingly.

Im not “so proud of myself” as you claim but I am proud of having a backbone and actually doing something which the tone of your posts suggests you would never do.

But obviously they couldn’t do that. If someone calls and describes something as a concern, and obviously believes something is wrong, they can’t exactly turn around and say it isn’t. They can only rely on your retelling of the incident - they aren’t there. So they don’t have the context and they can’t know if you’re overplaying it or underplaying it.

And fine, you clearly thought and think you are in the right here and nobody online is going to convince you. But nevertheless, it is completely and entirely unreasonable to ring the police because of what you’ve described - a baby crying for 30 minutes, doors slamming and raised voices. The amount of people who are convinced this is worrying and a clear sign of terrible things and throwing around “better safe than sorry” as if that means anything and bringing up completely unrelated examples of horrific child abuse…it’s shocked me tbh.

EarthlyNightshade · 27/06/2026 21:37

PossumHollow · 27/06/2026 21:27

100%. It makes me feel really angry actually. “Better safe than sorry” is just a cop out for people not needing to critically engage with the situation. This situation just does not meet the bar for police intervention and I’m pretty appalled how many people seemingly think it does.

Why do you say this?

The police were dispatched, do you think they made the wrong decision?

Pearshaped20 · 27/06/2026 21:39

You have to go with your gut OP. You're right safeguarding is everyone's responsibility and there have been to many cases where people have decided it's not there problem and tragedies have occurred. Never apologise for looking out for a child, hopefully it's nothing. As others have suggested why you didn't go round there, for what purpose? and leaving your own children alone at home 🤷🏼. You wouldn't be given access to see if the baby was ok, that is why the police are needed to do a welfare check. I think, in the context, you did the right thing

walrushurricane · 27/06/2026 21:40

ProudCat · 27/06/2026 21:35

The police wouldn't give you the information that you're not the only caller.

They do tell. My friend know her neighbour's are the ones making the call. Her issue is that they have never asked her about why her dc scream.

Edit: sorry I see you mean the police wouldn't tell op anything. I agree.

BringBackCatsEyes · 27/06/2026 21:42

walrushurricane · 27/06/2026 21:40

They do tell. My friend know her neighbour's are the ones making the call. Her issue is that they have never asked her about why her dc scream.

Edit: sorry I see you mean the police wouldn't tell op anything. I agree.

Edited

The police told your friend which neighbour called them? Really? That is a breach of something or other of the highest order.

PossumHollow · 27/06/2026 21:42

And to be clear - obviously I do believe that people must intervene when they can see something is wrong. But we have to use our brains and apply logic to the situation actually in front of us not. Hours of screaming, lots of raised aggressive voices or banging and sounds of physical harm, and especially if this happens more than once and is particularly extended, of course. We should look out for our neighbours and children. We should take action. But this scenario just is not in that category.

MaddestGranny · 27/06/2026 21:43

you were right to do what you did.
Another option might've been to contact NSPCC, because they assure anonymity.
When a concerned neighbour contacts the 'authorities' they run the risk of being identified. This can lead to reluctance to refer when referral is what is needed.
You did well OP.
Even if it was a 'false alarm' a baby was protected. That often doesn't happen.

BringBackCatsEyes · 27/06/2026 21:43

PossumHollow · 27/06/2026 21:42

And to be clear - obviously I do believe that people must intervene when they can see something is wrong. But we have to use our brains and apply logic to the situation actually in front of us not. Hours of screaming, lots of raised aggressive voices or banging and sounds of physical harm, and especially if this happens more than once and is particularly extended, of course. We should look out for our neighbours and children. We should take action. But this scenario just is not in that category.

The police disagreed with you.

StPetersburg · 27/06/2026 21:43

ProudCat · 27/06/2026 21:35

The police wouldn't give you the information that you're not the only caller.

Incorrect.

I once phoned the police to alert them about something and they confirmed to me that they’d had multiple other calls to report to the same incident.

Boreded · 27/06/2026 21:46

Cakeface11 · 27/06/2026 21:11

I actually think the door slamming makes it more likely that it IS a normal reason? The door slamming suggests either or both parents were stressed out, upset or flustered by the crying and possibly arguing about it. Surely it would be more unusual if a baby were crying inconsolably and there was no commotion or noise from adults in the home?

I still think she did the right thing by calling, but just giving a different perspective on the door slamming potentially not pointing to a massive issue.

Door slamming indicates bad temper and potential risk to child or mother.

especially heard 100m down the road

PyongyangKipperbang · 27/06/2026 21:47

summermumma2021 · 27/06/2026 21:10

Right so….if it was a “waste of police time” then the call handler would’ve made that decision for me and not dispatched anyone to it/ ordered the priority accordingly.

Im not “so proud of myself” as you claim but I am proud of having a backbone and actually doing something which the tone of your posts suggests you would never do.

Its a Saturday night and they have all been on the wine. I would like to see the stats between the "why did no one do anything?!" on threads about poor wee Preston and those slagging you off now.

PyongyangKipperbang · 27/06/2026 21:49

StPetersburg · 27/06/2026 21:43

Incorrect.

I once phoned the police to alert them about something and they confirmed to me that they’d had multiple other calls to report to the same incident.

Yes I had this too. I was reporting a man who had collapsed in the street and I was told that there had already been a car and ambulance on their way as they had had several calls.

supersop60 · 27/06/2026 21:50

I wouldn’t have been surprised if my neighbour had called the police. My DD was terrible at having her nappy changed, crying ‘no mummy no, Dont do it mummy’
Luckily said neighbour was her godmother and completely understood.
edited for grammar.

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