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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
JLou08 · 27/06/2026 09:41

rubydoobydoo · 27/06/2026 00:32

As a police call handler - we wouldn't have dispatched officers to this. I would have advised you to contact social services though, and think that you should.

Social services are not an emergency service, they have no power of entry and go out alone with no back up team to call on who can blue light there. OP heard a domestic dispute, doors slamming and a baby distressed for an hour. It's probably nothing, but if you didn't take action on that call and the baby had been injured/left alone ill and deteriorated but it wasn't picked up until a few days later when social services get in, you'd be under a lot of scrutiny.

ec5881 · 27/06/2026 09:41

Howtorespond · 27/06/2026 09:39

OP you did absolutely the right thing. Chances are nothing is amiss, and the family would of course face no issues or SS referral. And if an offence is happening or has taken place, then it can be dealt with by the right agencies, who will have immediate access to intelligence, previous etc. It’s not advised for members of the public to knock on doors when there’s a possibility of dv/abuse. There’s a real chance of danger to the victim (and whoever has intervened) and escalation either at the time, or later, by the perpetrator. We would far rather attend a job and find all is well than have to attend the post mortem of a child/ abused partner. Take it from someone who knows.

This is so so well said 👏 ❤️

InspectorDefect · 27/06/2026 09:43

Ohwhatabeautifulpudding · 27/06/2026 09:37

It doesn't matter. If they saved the baby upstairs that night, you being a bit disgruntled would have been worth it.

talk about bearing a grudge!

They didn't even knock upstairs.

Ireolu · 27/06/2026 09:43

DD wouldn't settle for over an hr in the heat when she was a baby. It happens. There were 2 adults in your house OP. One of you could have checked on them.

Imanexcellentdrivercharliebabbit · 27/06/2026 09:43

Did police come?
did baby stay settled ?

Mapletree1985 · 27/06/2026 09:44

My eldest son used to scream for hours and absolutely nothing could comfort or stop him. We were known in the neighborhood as "the people with the crying baby". Thank god none of them called the police on me. Caring for my beloved child was stressful enough.If someone had added to that stress the terrible fear that I was suspected of child abuse and might lose the baby who meant the world to me, I think I would have broken. I feel so sorry for your poor neighbor.

Ohwhatabeautifulpudding · 27/06/2026 09:44

InspectorDefect · 27/06/2026 09:43

They didn't even knock upstairs.

who cares, it was 40 yrs ago. You weren't arrested and thrown in a cell, your kid wasn't taken away by SS, you're clinging to a minor event like it defined your life.

get. over. it

Nanda66 · 27/06/2026 09:45

I would have gone and checked. If all is ok the last thing parents struggling with a young baby in the heat need is police turning up on their doorstep. If after checking I was worried then I would call the police.

ec5881 · 27/06/2026 09:45

TheFairyCaravan · 27/06/2026 09:12

Your DH was downstairs, fgs. One of you could have gone.

It’s not advised for people (whether OP or her husband) to get involved in domestic disputes. This was part of the concern that OP and her husband had, that caused them to feel uneasy about the crying. It wasn’t crying in isolation.

Differentforgirls · 27/06/2026 09:46

TheFairyCaravan · 27/06/2026 09:12

Your DH was downstairs, fgs. One of you could have gone.

What do you think the foster parents of baby Preston would have said to a neighbour about his crying?

SleepingStandingUp · 27/06/2026 09:48

LemonCakeX · 27/06/2026 00:25

I hate this new thing of calling the police on everyone over every little thing. We got a kitten and it got lost and we couldn’t find it so we thought it had got out (it hadnt). Me and my TEEN sons were out on the street at night looking for it and instead of being asked if we are ok or needed any help a neighbour called the police on us! It would have been obvious we were looking for it as we were calling for it! What happened to just asking people if they are ok?

Knocking o the door in the middle of the night when you think there could be a domestic going o and a child at risk is entirely different to asking a woman wandering the street calling for Mittens.

AD1509 · 27/06/2026 09:49

Yeh my first born would easily cry at peak intensity for 30 mins despite all the rocking/ cuddling in the world. Not sure how you have determined no attempt to settle was happening unless you also have camera in their house

SleepingStandingUp · 27/06/2026 09:50

Nanda66 · 27/06/2026 09:45

I would have gone and checked. If all is ok the last thing parents struggling with a young baby in the heat need is police turning up on their doorstep. If after checking I was worried then I would call the police.

So he comes to the door, tells you "ah new babies, heat, colic, so sorry, we're trying" and despite the wailing continuing you're reassured.

What exactly do you know now? Nothing. You've just potentially made him angrier.

ToiletKaren · 27/06/2026 09:50

AD1509 · 27/06/2026 09:49

Yeh my first born would easily cry at peak intensity for 30 mins despite all the rocking/ cuddling in the world. Not sure how you have determined no attempt to settle was happening unless you also have camera in their house

I would assume hearing adults shouting was a factor in the OP deciding to report it - I bet you weren't shouting at your crying baby as part of your attempts to soothe!

WhatATimeToBeAlive · 27/06/2026 09:51

Those saying OP should have gone down there, what if it was a domestic and the bloke (or woman) got nasty with her as well? She did the right thing.

JLou08 · 27/06/2026 09:52

summermumma2021 · 27/06/2026 01:27

I didn’t know that who I was supposed to
call first.
i just assumed police were the best bet as they would decide whether social
services was needed or not.

You called the right service OP. I think people are missing the fact that you heard a domestic dispute and are also mistaking social services as an emergency service, which they are not.

BringBackCatsEyes · 27/06/2026 09:53

Mapletree1985 · 27/06/2026 09:44

My eldest son used to scream for hours and absolutely nothing could comfort or stop him. We were known in the neighborhood as "the people with the crying baby". Thank god none of them called the police on me. Caring for my beloved child was stressful enough.If someone had added to that stress the terrible fear that I was suspected of child abuse and might lose the baby who meant the world to me, I think I would have broken. I feel so sorry for your poor neighbor.

Did you also shout and slam doors?

TheFairyCaravan · 27/06/2026 09:54

Differentforgirls · 27/06/2026 09:46

What do you think the foster parents of baby Preston would have said to a neighbour about his crying?

I didn’t say to knock, I said to walk past. They’d have had more of an idea of what was going on then.

I lived next door, in a semi detached house, to a woman who abused her children. It didn’t sound like a baby crying on a hot night, few raised voices and a car door slamming, it was relentless. I could hear the slaps and punches through the walls, I could hear the screams in pain, I could hear the shouting like I’ve never heard before, and I could hear the sound of doors and god knows what else slamming. I was on incredibly strong painkillers after having an operation but the noise would still wake me up. It made one of my DC so unwell they ended up under CAHMS. And yes, I did report it, time and time again. Then they moved. Like they always did.

DressOrSkirt · 27/06/2026 09:55

summermumma2021 · 27/06/2026 09:10

Excuse me! It was late at night, I have my own three young children and I actually thought it could make it worse if I turned up assessing the situation . Rather than “couldn’t be bothered to”.

You wouldn't need to announce "Excuse me, I'm assessing the situation before I call the police" or talk to them at all, you could have just walked passed, maybe said hi if it seemed appropriate, to get a better idea of the situation.

Bloozie · 27/06/2026 09:56

I'd have done the same. Not for a baby crying on its own, but in the context of the shouting and slamming of car doors. I'd be as worried about a domestic violence incident, as the baby. It is VERY hard to listen to a baby crying at that intensity for that long, so I'd have assumed the mother was physically unable to do anything, and I'd worry. And deffo not insert myself in the drama.

BacksToTheFuture · 27/06/2026 09:57

Nanda66 · 27/06/2026 09:45

I would have gone and checked. If all is ok the last thing parents struggling with a young baby in the heat need is police turning up on their doorstep. If after checking I was worried then I would call the police.

Would you really at midnight have knocked on the door of people you dont know and asked them if they were alright?

I think that's quite an unusual thing to do, would you expect someone neglecting or mistreating a baby to have happily told you that's what they were doing? Then what?

Nanda66 · 27/06/2026 09:57

I didn’t say I would have knocked the door, although I appreciate my post might have read like that.

Thatcannotberight · 27/06/2026 09:58

When DS had his first baby vaccinations at 8 weeks, he screamed inconsolably for hours and his whole leg swelled up. We were so worried we took him to OOH doctor at 9pm.
Apparently, that reaction is 'within the realms of normal'. We definitely tried everything and he didnt stop.

BacksToTheFuture · 27/06/2026 09:59

Nanda66 · 27/06/2026 09:57

I didn’t say I would have knocked the door, although I appreciate my post might have read like that.

What would you checked?

That there was indeed a baby crying, shouting, door slamming?

LittleBearPad · 27/06/2026 10:00

@summermumma2021 why did you feel the need to post about this on MN? Have you got you needed from this thread?