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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

NHS now saying stuff is free.

267 replies

MixMaxChop · 04/06/2026 11:18

Dear Mrs Chop

Welcome to NHS breast screening. We would like to invite you for your free mammograms. We have made you an appointment in a hospital that is not local to you in the arse end of a city that does not have any access from the railway station and parking is strictly limited and none of your previous mammograms have ever been in this city before but that’s not the point.

Free??

A) it isn’t free. My NHS contributions have paid for this many times over.

B) Surely “free” is the whole point of the NHS

C) are they craftily prepping us to have to start paying for services now in a stealth move to privatise the NHS?

OP posts:
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5
Mulledjuice · 04/06/2026 11:20

Yabu but you know that.

BIWI · 04/06/2026 11:24

I'm guessing they're stressing that it's free is one way to encourage take up of the screening programme.

Primefungus · 04/06/2026 11:24

It is likely because people aren't turning up and they want to try and remove any perceived barriers to attending.

FookFookFook · 04/06/2026 11:26

They are just trying to encourage people to attend for screening. It's free at the point of delivery. Everyone entitled to NHS care can attend. They are just trying to encourage uptake.

CasperGutman · 04/06/2026 11:28

"Free" seems a reasonable simplification as "We would like to invite you for your free-at-the-point-of-delivery-but-of-course-your-taxes-have-contributed-a-variable-amount-to-the-pot-of-money-from-which-they're-funded mammograms" doesn't scan very well.

Shrinkhole · 04/06/2026 11:28

They are challenging a perceived barrier for people on a low income to attend screening. Not everything is a party political point. Not everything is about you.

oliviaAustin · 04/06/2026 11:28

It’s obviously to stop people from denying the offer out of fear it’ll cost money. It’s just being clear that they don’t have to pay. Not everyone is British born and they may assume these things will cost so don’t go.

cestlavielife · 04/06/2026 11:28

Don't be daft. You are not paying a 250£ fee.
It is free to you at point of service.
Go private if you prefer
You do not pay your own personal fee into nhs it comes out of general taxes NI etc

Getmeacoffeenow · 04/06/2026 11:29

FFS just go to your mammogram or don’t and be fucking grateful.

Also an individual’s NHS contributions don’t touch the sides of making the NHS free.

MotherofPufflings · 04/06/2026 11:29

C) are they craftily prepping us to have to start paying for services now in a stealth move to privatise the NHS?

That makes you sound like a conspiracy theorist. The more likely explanation is that they are making it clear that this isn't like a dentist or optician where you have to pay extra, to encourage as many as possible to take up the screening offer.

Charlotte120221 · 04/06/2026 11:29

when i went for mine last time, the nurse said on average a third of bookings don't turn up - maybe making it clear it's free (at point of scan) might help address that?

honestly. no big deal.

MixMaxChop · 04/06/2026 11:30

I have had quite a few mammograms already and it has never been described as free before. Thank you for your concern but I do attend regular screenings.

OP posts:
Bjorkdidit · 04/06/2026 11:34

Primefungus · 04/06/2026 11:24

It is likely because people aren't turning up and they want to try and remove any perceived barriers to attending.

Surely people know how the NHS works, as in free at the point of delivery for just about everything?

I take more of an issue with: We have made you an appointment in a hospital that is not local to you in the arse end of a city that does not have any access from the railway station and parking is strictly limited and none of your previous mammograms have ever been in this city before but that’s not the point and I will add 'we have assumed that you are free at 11 am on a Tuesday in 3 week's time for a non urgent appointment' instead of implementing an online choose and book system that would make it so much easier for everyone. We have contacted you by letter because the post is cheaper and more reliable (not, obviously) than email, which just about everyone else now uses as there preferred form of communication for such matters.

Everanewbie · 04/06/2026 11:36

I get what you're saying. But I think the aim here is to make take up is as high as possible by using crystal clear, unambiguous and simple language so there can be no doubt that they will not have to pay.

I think this trumps pedants saying "hurummph - hardly free is it? Seen the tax I've paid over the years? rah rah rah" as much as it might nark you.

Passaggressfedup · 04/06/2026 11:38

Why can't you just be grateful you don't have to pay extra like most people in other countries have to do? It is free at point of delivery. Do you really care about arguing semantics! A bit of a waste of time and energy!

BauhausOfEliott · 04/06/2026 11:40

They're describing it as 'free' because, although you happen to know it's free, not everyone does and making that clear from the outset encourages take-up of the service.

So, YAB ridiculously U.

MatildaTheCat · 04/06/2026 11:43

@MixMaxChop are you saying that there is absolutely no scope to change the appointment to a more convenient location or time? I find that surprising. I had a similar letter last week and there were options. I’m happy to travel to receive potentially life saving screening.

The NHS has to try to accommodate everyone. Not just you. If you want a more bespoke service you do have the option of either not taking the screening up or accessing it privately, which will definitely not be free.

Bjorkdidit · 04/06/2026 11:43

It would be ludicrous to think that people are not going because they're assuming that there's an unmentioned fee that they're going to be stung with when they turn up.

The NHS is mostly free at the point of delivery and people know when it isn't (dentistry).

If someone is concerned that it will cost them money, they could ask.

People won't be going because they can't be arsed, are too busy, don't have childcare, are worried it will hurt/be embarrassing stripping off in front of a stranger/worried that they'll get bad news so rather avoid the issue. Not because they don't want to pay a non existent fee that there's no suggestion that exists anyway.

chickenss · 04/06/2026 11:44

People will be voting in the guys who will privatise the NHS, cause they ‘don’t want multiculturalism’, so we might as well start getting used to the idea.

Malasana · 04/06/2026 11:48

You know perfectly well what they mean by free - I would also suggest it’s to encourage take up.
if you can’t get to the location they’ve given or at the time, give them a call and ask for it to be changed. That’s what I did when I received mine recently. It was changed with no issue.

Gtfc · 04/06/2026 11:50

Bjorkdidit · 04/06/2026 11:34

Surely people know how the NHS works, as in free at the point of delivery for just about everything?

I take more of an issue with: We have made you an appointment in a hospital that is not local to you in the arse end of a city that does not have any access from the railway station and parking is strictly limited and none of your previous mammograms have ever been in this city before but that’s not the point and I will add 'we have assumed that you are free at 11 am on a Tuesday in 3 week's time for a non urgent appointment' instead of implementing an online choose and book system that would make it so much easier for everyone. We have contacted you by letter because the post is cheaper and more reliable (not, obviously) than email, which just about everyone else now uses as there preferred form of communication for such matters.

Edited

Yy.

If truly accurate it would read "We have sent this letter by second class post. Prior to it reaching Royal Mail it was in a plastic collection tub for three weeks. This ensures that it will reach you ten days after your appointment at which point you will be discharged from our clinic because you are a lumpen proletariat time wasting degenerate who is single handedly running the beloved heroic health service into the ground by your persistent refusal to attend and take any kind of responsibility for your own health".

Somersetbaker · 04/06/2026 11:56

It is to emphasise that there is no cost to you at the point of delivery. I see loads of ads for health checks, screenings and treatments from commercial providers which aren't free. Hearing tests and advanced retina scans are just two that I've seen this week.

BorgQueen · 04/06/2026 12:02

If it’s at a hospital where you have to pay for parking then it’s not free.
In my area there are mobile screening units set up on supermarket or shopping area car parks where parking is free, far better than the hell of trying to find somewhere to park at the hospital.

noworklifebalance · 04/06/2026 12:02

You are being deliberately obtuse, OP and your points 1&2 are somewhat contradictory.

JustJoshing · 04/06/2026 12:04

It's free because they're giving your data to Palintir.

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