Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Would you give me the replacement chips?

536 replies

Houseofdrums · 15/05/2026 18:22

Im with a group of mum friends at a food court. We all go off to different kiosks. Order our food. We find an available table.

I order from a Thai cuisine, a noodle dish and some chips for the little one.

I pick up the food, put toddler in highchair, put the chips infront of her. I’m about to take my first serving of noodles and baby kicks the chips all over the floor.

The chips cost £5. One of the mums says that it’s been less than 5 mins and they didn’t touch the chips, I should be able to ask for a replacement.

So I go to the kiosk, politely explain that I was just here and the baby annoyingly dropped all the chips. I show them the picture (we are sitting on the other end of the food court).

They say no. But I plead a little bit - I do have a soft voice so I’m being nice. Then they go on and on about how every mum will be asking for freebies. I should pay for another one. And I should go to another one of their stores who would provide me free chips.

Turns out she was also the manager.

I worked in waitressing many years ago, and honestly, we would have just given a portion of chips. Id be hesitant if it was the whole meal - but a couple of chips for a baby?

Was I being unreasonable?

OP posts:
Thread gallery
6
Dora97 · 16/05/2026 17:26

ConnieHeart · 16/05/2026 17:24

We have no proof that it was anywhere near a few chips. I highly doubt it. £5 isn't overly excessive in a food court. I paid £4.50 for about 10 sweet potato chips in a Lounge recently

Yeah you could be right

zigazigaaaing · 16/05/2026 17:29

no, why should they give you free chips because you’ve knocked them over.

Ireallywantadoughnut36 · 16/05/2026 17:29

This is one of the most entitled things I've ever read... I'd not even have the nerve to ask for free chips that my baby has kicked all over the floor. The only time I've had a free replacement for something dropped is when an ice cream comes off a cone - but that's because the person serving hadn't stuck it in enough not because my child picked it up and chucked it on the floor

GertieLawrence · 16/05/2026 17:35

Baby-toddler eats every hour. Helluvalot of brown rice and spinach right there.

Marynotcontrary · 16/05/2026 17:40

Did the rude member of staff at least thank you when you cleaned up the mess your child made? 🙃

Shego · 16/05/2026 17:42

I'm much more likely to replace something for free when someone doesn't expect it. The amount of people who expect a replacement drink when they've knocked it over themselves blows my mind.

HayfeverComethAndThatRightSoon · 16/05/2026 17:46

Why did you buy nice food for yourself but nasty deep-fried potato for your own child? And don't say the baby doesn't like Thai food if you've never even given the baby Thai food before (and I'm going to assume calling it Thai food is a streeeeeetch).

Anewuser · 16/05/2026 17:47

And the answer to what should you take with you for your hungry ‘baby’ when you go out: is your brown rice and spinach stew in a thermos bag/flask.

No one is being anal about your child’s bedtime or stopping you from going out. But most parents prepare for the trip. If you living in a busy city then there would be plenty of places to eat anyway. If you know you have a long journey home then you take plenty of snacks with you.

FierceForester90 · 16/05/2026 17:50

Itiswhatitizz · 16/05/2026 10:08

Buy you were looking to take the piss 😅 that's why you went up and asked for free chips, with a picture for proof

When I read your OP I was wondering if it was your attitude or expectation that made her refuse. It sounds like you immediately expected a freebie

A few months ago my 11 year old dropped her hot chocolate at a cafe. I went to the counter and asked for something to clean it up, said she'd just dropped it, can I order a new one ( had my card out ready ) and they gave her a new hot chocolate for free. I suspect if I went up expecting a free replacement, I wouldn't of got it

And this is how normal, non entitled people behave in these situations.

IfyouStealMySunshine · 16/05/2026 17:57

I would have asked them too op. It’s happened before to me when one of the children dropped an ice cream.
i was very grateful but I didn’t assume they would do so.

Ewock · 16/05/2026 17:57

Houseofdrums · 16/05/2026 15:48

Why does it hurt you so much? I understand that a majority of people think that I was unreasonable for asking

BUT

most would say that they would replace the chips anyways out of good will - but I shouldn’t have been “bold” enough to have asked for the replacement.

I personally don’t see a difference. They’ve lost a customer anyway - if they even care.

This post has been interesting.

I did what I did. I don’t live with regrets. I speak out when I need to. It’s always served me.

Thanks for all your comments. I’m home cooking today - so if I spill my food or baby knocks it all over - it’s on me.

Well no they won't care as you are a chancer, they dont want customers who want freebies. Your child knocked it or whatever, it does not mean they should replace.
You think you're right, others think you're not. This is a time for you do you. I would never ask for food to be replaced because my child chucked it/kocked it to the floor. Thats my fault for not supervising closely and it happens to us all, doesn't mean its the food places job to fix. 🤷‍♀️

tabbycatcuddles · 16/05/2026 17:59

Thanksforyourlackofthought · 16/05/2026 06:55

Soft voice.
spinach and brown rice stew.
Still gets ID’d.
Woman was (now but not in the OP) very rude.

Creative writing assignment complete.

Every mn trope here. OP probably asked the "rude' staff in a tinkly voice and a head tilt, "Did you mean to be so rude?" When the poor staff was just doing their job

The histrionics!

Speakofthedevil · 16/05/2026 18:00

Oh jesus, not another entitled cow. I own a business and sell a certain, very desirable product. It flies off the shelves; I have more orders than I can fulfil.

If I had a quid for every cheeky fucker who's after a freebie, discount, 'can I get a second item half price, if I buy one' - no, no you fucking can't. I don't need you; I have lots of clients. And then they go with threats, I'll boycott you, I'll leave a neg on social media, I'll go to the press, yadda yadda. Yes, yes, Brenda, I'm quaking in me boots here.

It's immensely satisfying that I can tell them to fuck off. In no uncertain terms. I'm my own boss, I can do that.

ForUmberFinch · 16/05/2026 18:00

This is surely a joke? Your child kicked the chips over. Buy more. Stop being so entitled

MissRaspberryRipples · 16/05/2026 18:01

Why on earth would you pay a fiver for a piddly portion of chips only to give them to a baby in a highchair knowing they would do nothing but chuck them anyway(maybe eat one or two of them). Nobody's replacing a fiver portion of chips for the kid to fling them again and have this begging mummy asking for another free replacement

Holidaymodeon · 16/05/2026 18:14

@Houseofdrums are you an influencer?
because the entitlement is strong in your post, and the voice thing, wtaf?
This doesn’t sound like someone grounded in reality

WinterTreacle · 16/05/2026 18:21

The mistake you made was asking for free chips. If you had gone and explained that you needed to buy another portion as baby had knocked them over, then most restaurants would be likely to give you them free.
You were entitled.

Hugk · 16/05/2026 18:22

yabu, when I worked in a food court, we'd be giving out freebies all day, lots of people drop the food, it sucks, but that's on them, you can't expect a restaurant to be giving out free food for that. you're not special, this happens day in day out, and you're entitled to think this is their problem to solve, rather than yours.

Heronwatcher · 16/05/2026 18:26

Yes and when you give your babytoddler the lovely spinach and brown rice, do you have the sense to put it out of reach in the first instance until you can supervise them? Otherwise your kitchen must look like the I’m a celebrity assault course. If you know what that looks like though I imagine you and babytoddler don’t watch ITV….

Personally I think the babytoddler probably realised that the chips were severely lacking in dietary fibre and B vitamins and made her protest with the Messi-esque kick for her own good. You should be thanking the staff for refusing to replace them because that enabled the babytoddler to eat the spinach and rice instead for her nighttime repast.

Zerosleep · 16/05/2026 18:27

Yes YABU. Your baby dropped the chips, you pay for the replacement. Your responsibility not theirs!

MerryUmberHedgehog · 16/05/2026 18:35

It wasnt a couple of chips though was it? Id have picked them up off the floor and given them back to baby to eat, but then Ive only had 4 kids and successfully managed not to poison them so what do I know!

PixieBigShoes · 16/05/2026 18:37

Same sentiment!

Would you give me the replacement chips?
Totalmayhem · 16/05/2026 18:38

You weren’t unreasonable to ask but you should have left it when they said no. I agree the odd bowl of chips is a perfectly fine emergency tea for a 2 yo when required. Particularly when it comes from what sounds like a flash food hall - op is not giving the impression it was a bog standard chippy…..probably organic goose or duck fat being used😂.
Afraid I also had a giggle when you suggested mid 30s was a young Mum but see in your updates you say this is because you look young.

jdb9803 · 16/05/2026 18:39

Houseofdrums · 16/05/2026 03:42

Thanks for your replies. I wouldn’t have normally asked.

If you don’t ask you don’t get. I usually bring home made lunch, but I’d been out with baby since 10am. This happened at around 8pm, by then had ran out of packed food and when we are out I tend to stick with chips.

Super interesting reading the very judgy comments. But I guess this is MN.

Funnily enough when I worked in retail (a decade ago) we had “well-off” clients. There was a shoe priced at £900 and the customer asked, if her and her friend bought a pair each, could they have it for half price. I asked my manager, she said yes - to my surprise.

On that day I learned - if you don’t ask the answer is always no.

Anyways - an update - I complained via email to HQ, as the woman was actually incredibly rude too and I got a full refund.

You complained - that is horrifying - you are unbelievably unreasonable!!!!!!

notatinydancer · 16/05/2026 18:48

’one of the mums said it’s been less than 5 minutes and she hadn’t touched them ‘ HOW is that relevant ? They were on the floor ?
Are your friends a bit thick ?