Would you give me the replacement chips?

[Houseofdrums]

Im with a group of mum friends at a food court. We all go off to different kiosks. Order our food. We find an available table.

I order from a Thai cuisine, a noodle dish and some chips for the little one.

I pick up the food, put toddler in highchair, put the chips infront of her. I’m about to take my first serving of noodles and baby kicks the chips all over the floor.

The chips cost £5. One of the mums says that it’s been less than 5 mins and they didn’t touch the chips, I should be able to ask for a replacement.

So I go to the kiosk, politely explain that I was just here and the baby annoyingly dropped all the chips. I show them the picture (we are sitting on the other end of the food court).

They say no. But I plead a little bit - I do have a soft voice so I’m being nice. Then they go on and on about how every mum will be asking for freebies. I should pay for another one. And I should go to another one of their stores who would provide me free chips.

Turns out she was also the manager.

I worked in waitressing many years ago, and honestly, we would have just given a portion of chips. Id be hesitant if it was the whole meal - but a couple of chips for a baby?

Was I being unreasonable?

I think if you said the baby had thrown the chips onto the floor she might have believed you more. Kicking them off sounds a bit unusual.
So she didn’t get you a replacement.

You are embarrassing tbh

I’m 54 and a student 😂

Society does not hate mothers. They hate entitled individuals who can think of nothing past their own wants/ needs. Of course you shouldn’t have asked. This was on you. And yes £5 isn’t much but if 4 customers a hour let their kids yeet chips everywhere dropped their dinner then it would mount up. I can’t believe you can’t see this.

Plus you’re setting a bit of a crap example to your kids, thinking that being careless is fine and someone else should pick up the tab.

Yabu in that it wasn't their fault your baby lost the chips. But they were being a bit unreasonable to charge £5 in the first place for a few chips in a food court so I'm not sure who's side I'm on here!

YABU - I’d never ask for this. Once you buy it, it’s yours to take care of.
If they had saw it happen and offered I would have been super appreciative - but ask? No no no

OP i used to work in Customer Care at HQ for a retail company. People like you are most of the reason I don't anymore, don't get their own way in store no matter how unreasonable and so contact head office as 'the customer is always right'. Tbh YABVU, its embarrassing and entitled.....

Unreasonable. You should pay for more. It’s your doing (by extension).

Unfortunately, your baby did it, your problem. I’m a Mom too and I wouldn’t expect a free portion of chips if it wasn’t the business’s fault.

Why does society hate mothers because you dropped some chips.

society hates CFs!

stop making silly excuses and making out it’s something it’s not.

Wow, yabu! Surely with kids small enough to be in a highchair, you pop a few in front of them to nibble, and keep the rest away so they can't chuck them everywhere? It's not the food court's responsibility to sort out?

I also can’t believe you actually went to HQ and that they gave you a refund. A refund because your child dropped their food?!

I can’t believe you had cheek to ask.
I think you’d have been better just giving toddler a few chips on their tray.

Society hates mothers 😆
You’re talking to a bunch of mothers on this thread, op, behave yourself.
People think you are outrageously entitled to think you can get another meal for free, and a bit crap for feeding your baby a plate of chips in the first place - they have no issues with the fact that you’re a mother.

Sorry, you put the food where your kid could knock it over and you think the cafe should replace it? You are, indeed, a cheeky fucker.

I can't imagine thinking this way. I mean it'd have been brilliant if they gave you're baby some free chips, but why should they pay for the chips your baby kicked over?
Surely in a food court you could find some cheaper priced chips, wasn't there a burger king?

Society definitely hates mothers, especially BOLD mothers.

[Sarcasm]

You need to make your mind up. You're now saying it was just a 'if you don't ask you don't get' situation, but your post (and further comment about literally complaining to HQ) suggests that you expected a freebie, and feel wronged that you didn't get one, not case of just asking on the off chance.

You actually complained to head office!
I’m embarrassed for you.

You practising your daily mail compo face?
Doesn't every parent know that you put a few in front of a child this sort of age?

Of course they don’t care, why would they? How often do you eat chips and noodles at a shopping food court?

Impressed (if it’s true) that you emailed after 18.15 one evening and they came back so quickly to return your fiver!

Not sure why you even asked AIBU?

I’m confused. Your baby kicked the chips all over the floor, so why should they give you free chips?

Would you ask for a free pint if you spilled it

We have no proof that it was anywhere near a few chips. I highly doubt it. £5 isn't overly excessive in a food court. I paid £4.50 for about 10 sweet potato chips in a Lounge recently

YANBU to ask; but the you say ‘I plead a bit’ after they say no- this is what makes you entitled - and no, that’s not being bold. And that’s why she allegedly went rude on you. HQ refunding you isn’t admitting fault, it’s to shut you up