I tried a new salon for BIAB. I wanted a natural colour with a slight shimmer so the regrowth isn’t too noticeable. The lady was young and barely spoke to me, I just got the swatches passed to me and that was it - I don’t know why but I felt really awkward. I didn’t even get a “are they alright for you” the whole appointment was less than 30 mins. I paid and left, chose these as they were the best I could see to what I wanted but they aren’t how I imagined. Cost £29. Should I soak off and go elsewhere?