Is Vinted broken?

[woodenchairs]

I know it’s first world problems but I keep getting this message on Vinted go days now when I try and refine the search. Is it me or is their site down?

How many filters have you added? Maybe there isn’t any of what you’ve searched for?

Yes for some people!! I sent them a message to ask this yesterday as mine has the same message. Apparently some of us have been randomly selected to be part of a test so we can't use the search function, and they don't know how long it will last 😑

This is what they said so hopefully you can see the screenshot. I asked how long it would last and they couldn't say.

Thanks so much. It’s been days and days now and it’s doing my head in.

It's so annoying!! I did say to them that it would have been helpful to have know we were in the trial as I wasted so much time trying to fix it by deleting and redownloading the app etc!

Same as that for me! Deleted it, restarted it, updated it, refreshed it. So annoying.

Oh that's interesting as I keep getting that message!

It's helping me really as it's stopping me from browsing on vinted as much as I usually do...

Let’s update each other if it goes back to normal.

This is so irritating!! I sometimes wonder why I bother with Vinted as it's never a nice experience!

It's generally an expensive one.

Not just you. I’m trying to filter for size in eg brand (H&M) & item (girls dresses) & it says there are no sizes available with this filter. Given there are thousands if not millions of H&M dresses listed, and I’ve always done this - it’s Vinted not you. , it seems to be broken.

Are you able to use photos of what you are looking for and screen that way?

This has been happening to me too, and I have had several very long chats about it with different Vinted people through the app over the last week. At no point has any of them mentioned a test, thanks for the information as it has really been winding me up!

I can’t even find a way to chat to any Vinted staff.

Weird, I had this yesterday so I just gave up.

It’s not easy. I had to converse with a few chatbots before I managed to speak to a human. Vinted are difficult to deal with generally.

I'm so annoyed as I buy most of my clothes on Vinted, and this makes it literally unusable! 😫

Same! It's so annoying, especially with no time frame for when it will be fixed. I need to buy their summer clothes!

Same error here. As I really dislike their size filters now search is the best way to find things so I have given up for the time being.

Oddly, the problem doesn't seem to affect shoes.

It's affecting shoes for me. That's how I discovered the issue.

Could you open another account with a different email address if it's just some customers that have been selected

@Plump82 it's all very odd.

I keep getting that too. Vinted is so shit now anyway with the stupid size categories, maybe I should take it as my hint to break the habit 😅

It gets more bizarre - mine now seems to be working properly again on both app, and laptop, but I'm getting full screen adverts popping up on laptop every few seconds. Grrrr.