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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

£22 per hour for cleaning - REALLY?!

557 replies

DorotheaShottery · Yesterday 06:40

I was thinking the other day "Dot - you've had enough of this cleaning lark - get yourself a cleaner!"

I put some feelers out on FB and it appears the going rate is £20-£22 per hour!!

Is that normal in the not-SE-not-Cheshire parts of the UK? AIBU to think it's ridiculous?

OP posts:
Newusername0 · Yesterday 16:26

Badbadbunny · Yesterday 15:16

Self employed don't get paid holidays, statutory sick pay, employers pension contributions, training paid by an employer, equipment/materials paid by and employer, travel costs paid by an employer, nor paid for administration/management time, marketing, accountants fees, insurance etc.

I always tell my clients to charge a minimum of twice the national minimum wage, so around £25 per hour to cover all the time they spend that they can't charge for and all the costs they incur and risks of unpaid time, bad debts, etc.

You really can;t compare wages of a worker with the charges of someone self employed.

I wasn’t comparing. I was explaining that NI and tax are not the reasons for the increased cost. Everything you have outlined absolutely is… but tax and NI is not. I don’t think anyone can disagree with that.

BananaCircusPeanuts · Yesterday 16:31

Typical MN......

"I'm happy for you to come into my house and clean the shit marks off my toilet, pick up the crap my kids have left everywhere, use your own cleaning products and travel from one job to another but don't expect me to pay you much more than minimum wage because, frankly, you are just not worth it".

People also have this attitude towards carers btw. Wouldn't want to wipe their own elderly parents arse but happy for a stranger to do it for peanuts and then look down on them because doctors and lawyers deserve more respect because cleaning and caring are not worthy professions.

But you are still happy for these people to service you. Ffs, I'd have hoped we'd have moved on from such snobby attitudes.

Thechaseison71 · Yesterday 16:35

TheRealMrsBloomfield · Yesterday 16:17

Ok maybe that cleaner got it wrong due to lack of experience in the industry or maybe she was trying to rip you off, I don’t know, but it sounds unusual and not typical behaviour of most professional cleaners who are trading legally, and yet you did say that most of them do this?

If this keeps on happening to you then you might be looking in the wrong place for your cleaners, try word of mouth referrals or local recommendations then you’ll get a better quality service verified by others experience

Well the fact she could see physically It was clean means she was trying it on. She didn't get the work

Heard stories from others as well of this sort of thing happening. If someone wants to hire a cleaner for 2 hours a week then the cleaner starts demanding they pay a shitload of money to " get it to standard" first then something is upside down. Since when do people dictate to their employers?

BTW I think£20 an hour is reasonable for a cleaner ( more than I earn and I'm also self employed) if they are reliable and do a good job. Not fanny about with towels and toilet roll etc

BananaCircusPeanuts · Yesterday 16:35

Bqio · Yesterday 16:22

I would (and I do) just live with a level of dust that is not Instagram worthy. Paying £3.5k a year for 3 hours per week cleaning seems crazy.

Most people my sister cleans for are either elderly or disabled and simply can't not physically do the job or they have other issues which means they can not do the job themselves.

Very few houses are IG worthy, just normal houses.

circusrunaways · Yesterday 16:36

People also have this attitude towards carers btw. Wouldn't want to wipe their own elderly parents arse but happy for a stranger to do it for peanuts and then look down on them because doctors and lawyers deserve more respect because cleaning and caring are not worthy professions

I don’t think a doctor & a cleaner should be on the same pay, that’s an odd take. It doesn’t mean I don’t respect a cleaner.

The minimum wage is £12.71 which is not close to £20.

Locutus2000 · Yesterday 16:41

youalright · Yesterday 07:29

This site really does attract shitty people there is currently a thread about retail saying how easy it is and how stupid retail workers are then there is this thread minimising the worth of cleaners. Then there is another thread going about uc saying everyone needs to get a job and stop scrounging.

It's nothing new, and AI becoming increasingly sophisticated means it is only going to get worse.

The current influx is due to the upcoming local elctions.

sunflowersandsunsets · Yesterday 16:43

circusrunaways · Yesterday 16:36

People also have this attitude towards carers btw. Wouldn't want to wipe their own elderly parents arse but happy for a stranger to do it for peanuts and then look down on them because doctors and lawyers deserve more respect because cleaning and caring are not worthy professions

I don’t think a doctor & a cleaner should be on the same pay, that’s an odd take. It doesn’t mean I don’t respect a cleaner.

The minimum wage is £12.71 which is not close to £20.

You can't compare the minimum wage (which includes paid annual leave, sick pay, tax, NI and pension contributions) with the rates of someone who is self-employed and has to fund all the above themselves.

Locutus2000 · Yesterday 16:44

Locutus2000 · Yesterday 16:41

It's nothing new, and AI becoming increasingly sophisticated means it is only going to get worse.

The current influx is due to the upcoming local elctions.

Edited

Link got lost in the edit, thread from 2024

To be fed up of the political manipulation on mumsnet | Mumsnet

It's incessant and it's wearing. It's been going on for years and I'm fed up of the massive amount of tory party generated and lobbying content blocki...

https://www.mumsnet.com/talk/am_i_being_unreasonable/5199605-to-be-fed-up-of-the-political-manipulation-on-mumsnet

Suntree32 · Yesterday 16:47

Min wage plus holiday pay, pensions equal to an employer contribution, a proportion for potential sick pay, only being able to charge for perhaps 5.5 hours when taking travelling into account, products, petrol, part of car costs, products, insurance, admin time, accounting software and advice etc. Seems OK to me. Plus it's a very physical job.

TheRealMrsBloomfield · Yesterday 16:48

Thechaseison71 · Yesterday 16:35

Well the fact she could see physically It was clean means she was trying it on. She didn't get the work

Heard stories from others as well of this sort of thing happening. If someone wants to hire a cleaner for 2 hours a week then the cleaner starts demanding they pay a shitload of money to " get it to standard" first then something is upside down. Since when do people dictate to their employers?

BTW I think£20 an hour is reasonable for a cleaner ( more than I earn and I'm also self employed) if they are reliable and do a good job. Not fanny about with towels and toilet roll etc

Edited

Ok of course there’s some bad ones out there but there’s also excellent ones who can name their price

Also they absolutely can dictate to clients how the service will work because clients are not their ‘employers’ so they totally will be laying out their terms and conditions and the client can then buy it or not, that’s the part you can control

You say ‘since when’ but it’s always been the case!

It’s a service for sale from a business, even if it’s a sole trader, and it has nothing to do with being ‘employed’

iamjustlurking · Yesterday 16:50

youalright · Yesterday 06:47

Having a cleaner is a luxury. What do you think they should charge?

I dont think it is a luxury I work long hours. Im a lone parent. Cleaning takes 1/2 my weekend in a small 3 bed.
We need family time. Im SE and struggling to find a cleaner

Thechaseison71 · Yesterday 17:02

TheRealMrsBloomfield · Yesterday 16:48

Ok of course there’s some bad ones out there but there’s also excellent ones who can name their price

Also they absolutely can dictate to clients how the service will work because clients are not their ‘employers’ so they totally will be laying out their terms and conditions and the client can then buy it or not, that’s the part you can control

You say ‘since when’ but it’s always been the case!

It’s a service for sale from a business, even if it’s a sole trader, and it has nothing to do with being ‘employed’

Fair enough but it gets people's goat . I used to fix computers etc. I did what the client asked me to do, I certainly wouldn't have insisted of doing a whole lot else and charging them far more for it when they only wanted one thing done

womendeserveequalhumanrights · Yesterday 17:05

BananaCircusPeanuts · Yesterday 16:31

Typical MN......

"I'm happy for you to come into my house and clean the shit marks off my toilet, pick up the crap my kids have left everywhere, use your own cleaning products and travel from one job to another but don't expect me to pay you much more than minimum wage because, frankly, you are just not worth it".

People also have this attitude towards carers btw. Wouldn't want to wipe their own elderly parents arse but happy for a stranger to do it for peanuts and then look down on them because doctors and lawyers deserve more respect because cleaning and caring are not worthy professions.

But you are still happy for these people to service you. Ffs, I'd have hoped we'd have moved on from such snobby attitudes.

Yes, this.

Interestingly it's left wing poltiicians who always say we need more immigrants to do the shitty jobs they don't want to do. Which doesn't seem particularly fair on the immigrants since they're low paid, difficult jobs. If someone is a geniune asylum seeker fleeing human rights abuses, working in care doesn't seem the best fit. It can be traumatising, you need emotional resilience.

Working in care is hard and should have proper pay and CPD around the conditions they have to manage. It should be not for profit for the venture capitalists and much better paid. There are very few people with the mental and physical resilience to cope long-term -it's a rare skill set and these people should be paid well and developed. There is a lot of turnover of staff which is not good for the quality of care. Last time I was in a care home an elderly man with advanced dementia was trying to break a carer's finger (another carer came to help and with enormous skill and diplomacy got him to stop). But you know, only worth min wage because lower classes dontcha know.

MidnightMeltdown · Yesterday 17:10

Doesn’t sound expensive to me. You need to consider petrol, insurance, pensions etc. As well as time taken to travel between houses. They won’t be able to do 8 of continuous hours of cleaning a day, so travel time needs to be considered in the cost.

TheRealMrsBloomfield · Yesterday 17:26

Thechaseison71 · Yesterday 17:02

Fair enough but it gets people's goat . I used to fix computers etc. I did what the client asked me to do, I certainly wouldn't have insisted of doing a whole lot else and charging them far more for it when they only wanted one thing done

I really do see what you mean, it’s not the best

Could you ask friends who they have? Or ask on local pages for recommendations? I think word of mouth is the best

Madarch · Yesterday 17:39

When someone is minimum wage, PAYE, £12.71 is gross pay but then you get holiday pay, sick pay, pension etc etc. Cost to the employer is more like £18. Why wouldn't your cleaner factor in those additional benefits? Add in 45 per mile to get to your house and your 22 quid an hour becomes entirely reasonable.

x2boys · Yesterday 17:40

circusrunaways · Yesterday 16:36

People also have this attitude towards carers btw. Wouldn't want to wipe their own elderly parents arse but happy for a stranger to do it for peanuts and then look down on them because doctors and lawyers deserve more respect because cleaning and caring are not worthy professions

I don’t think a doctor & a cleaner should be on the same pay, that’s an odd take. It doesn’t mean I don’t respect a cleaner.

The minimum wage is £12.71 which is not close to £20.

All of these argumennts about what Dr,s Nurses ,teachers etc are on compared to the cleaner charging £22 / hour are all completley irrelevant .the cleaner is self employed and can charge whats she wants
I could set myself up as a cleaner and charge £1000, / hour if i wanted yeah it highly unlikely anyone would pay that but theres nothing stopping me doing it.

circusrunaways · Yesterday 18:21

@x2boys I don’t disagree but I was replying to a post about looking down on cleaners which is a separate point

PuggyPuggyPuggy · Yesterday 18:55

Badbadbunny · Yesterday 15:21

Unless their customers all live next door to eachother, their working day will be a lot longer than 7 hours due to commuting between jobs etc that they can't charge for. Realistically, for being 7 hours a day out of the house, it's more like 4 hours actually working IF they can schedule all their jobs to be right after each other so to minimise wasted time between jobs.

That also doesn't cover holidays, sick time, time buying equipment/supplies, time doing the admin, book-keeping, annual meeting with accountant, going to the bank, etc etc.

People who are employed really struggle to understand all the "extras" in terms of time and costs that self employed have to bear.

You simply can't compare as it's too different.

You're preaching to the choir 😄 I was on my lunch break (self employed, so entirely unpaid) and didn't have time for the whole list. The thought was there - 7 hours paid, and let's say they are doing that between 3 clients and travel time in total is 1 1/2 which isn't fun, but people drive 45 minutes to an office and back so them's the breaks. That's an 8 1/2 hour day before they have any unpaid breaks. Add an hour's admin per day maybe? That covers communications, making appointments, ordering stuff. Then I was going to work backwards to the actual hourly wage they might be getting.

I've just "finished work" i.e., stopped doing the things my clients literally pay for. Now I should planning appointments for May and the first half of June, allowing for my week's holiday at the start of june and somehow redistrubuting clients for that week to the week before and the week after 🥴 yes, my rate allows for money to be set aside for holiday pay but if I were employed, I wouldn't just get that - they would also pay someone else to cover my hours / work while I'm away.

I absolutely know that the two things can't be compared. I'm also constantly amazed that people who don't want to scrub their own shitty toilets think someone should jump at the chance to do it for a pittance 🤔

DorotheaShottery · Yesterday 18:57

Bqio · Yesterday 16:22

I would (and I do) just live with a level of dust that is not Instagram worthy. Paying £3.5k a year for 3 hours per week cleaning seems crazy.

Yep! I'm going to buy a pinny, charge myself £15 x 3hrs and have £2,340 for a treat once a year. I'll have a cup of coffee half way through my shift and finish early too

OP posts:
Ladyfromthehill · Yesterday 18:58

Newusername0 · Yesterday 06:45

So do minimum wage workers. We all have to pay or tax and NI. Their extra costs are insurance and (possibly) cleaning supplies.

OP - the going rate will always be what people are prepared to pay. Cleaners are in high demand, same as lots of trade workers. It’s expensive at the moment.

Edited

Minimum wage workers may have holiday pay etc, and self emplyed dont. And cleaning supplies can be very very expensive, plus transport (petrol) to drive to places.

LondonLass61 · Yesterday 19:00

Fiftyandme · Yesterday 06:46

Yup. They deserve to earn a decent wage too

This

tofumad · Yesterday 19:17

Haven't read the thread but it seems like a reasonable amount to me. I wouldn't do it for any less, it's hard work.

Wednesday505 · Yesterday 19:32

BananaCircusPeanuts · Yesterday 16:31

Typical MN......

"I'm happy for you to come into my house and clean the shit marks off my toilet, pick up the crap my kids have left everywhere, use your own cleaning products and travel from one job to another but don't expect me to pay you much more than minimum wage because, frankly, you are just not worth it".

People also have this attitude towards carers btw. Wouldn't want to wipe their own elderly parents arse but happy for a stranger to do it for peanuts and then look down on them because doctors and lawyers deserve more respect because cleaning and caring are not worthy professions.

But you are still happy for these people to service you. Ffs, I'd have hoped we'd have moved on from such snobby attitudes.

Well said, it makes me really angry that some people look down on others like this.

Thechaseison71 · Yesterday 19:35

TheRealMrsBloomfield · Yesterday 17:26

I really do see what you mean, it’s not the best

Could you ask friends who they have? Or ask on local pages for recommendations? I think word of mouth is the best

Well it wasn't for me Was sorting out for someone else

I gave up and do my own cleaning after losing a great cleaner and having 5 on trot the at were dire