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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

£22 per hour for cleaning - REALLY?!

557 replies

DorotheaShottery · Yesterday 06:40

I was thinking the other day "Dot - you've had enough of this cleaning lark - get yourself a cleaner!"

I put some feelers out on FB and it appears the going rate is £20-£22 per hour!!

Is that normal in the not-SE-not-Cheshire parts of the UK? AIBU to think it's ridiculous?

OP posts:
Badbadbunny · Yesterday 15:16

Newusername0 · Yesterday 06:45

So do minimum wage workers. We all have to pay or tax and NI. Their extra costs are insurance and (possibly) cleaning supplies.

OP - the going rate will always be what people are prepared to pay. Cleaners are in high demand, same as lots of trade workers. It’s expensive at the moment.

Edited

Self employed don't get paid holidays, statutory sick pay, employers pension contributions, training paid by an employer, equipment/materials paid by and employer, travel costs paid by an employer, nor paid for administration/management time, marketing, accountants fees, insurance etc.

I always tell my clients to charge a minimum of twice the national minimum wage, so around £25 per hour to cover all the time they spend that they can't charge for and all the costs they incur and risks of unpaid time, bad debts, etc.

You really can;t compare wages of a worker with the charges of someone self employed.

ThePeewit · Yesterday 15:17

waowwwwww · Yesterday 07:18

Come on, none of these wallys on Facebook are going to be paying their tax and for insurance. It’ll be cash in hand

My cleaner advertised on FB and I pay by bank transfer.
Also my window cleaner and the guy who cuts my grass, all bank transfer. It's not as common as it was for people to demand cash.

toottoot3 · Yesterday 15:20

x2boys · Yesterday 14:45

If they are self employed thet can charge what they want just like cleaners ,
Gardeners do tend to be more seasonal though
My Dad has a gardener March to October
Whereas he has a cleaner all year round

But, charging more cause you chose a seasonal job, with months not working (you could do other work!) is OK compared to a cleaner just working for wage?

Badbadbunny · Yesterday 15:21

PuggyPuggyPuggy · Yesterday 15:08

Google reckons overheads for a self-employed cleaner are 10 - 25%. Yikes, sounds like a lot! Let's go with 10%. And let's say someone is doing 7 hours of actual cleaning per day, 5 days a week.
7 x £22 = £154 per day, x 5 = £770 per week.
minus 10% leaves £693 per week.

£693 x 48 = £33,264 per year. Yes, there are 52 weeks in a year, but employed people get 4 weeks off, why shouldn't a cleaner? They also have no sick leave, and aren't getting the employer's contribution to their pension.

Unless their customers all live next door to eachother, their working day will be a lot longer than 7 hours due to commuting between jobs etc that they can't charge for. Realistically, for being 7 hours a day out of the house, it's more like 4 hours actually working IF they can schedule all their jobs to be right after each other so to minimise wasted time between jobs.

That also doesn't cover holidays, sick time, time buying equipment/supplies, time doing the admin, book-keeping, annual meeting with accountant, going to the bank, etc etc.

People who are employed really struggle to understand all the "extras" in terms of time and costs that self employed have to bear.

You simply can't compare as it's too different.

Badbadbunny · Yesterday 15:23

toottoot3 · Yesterday 15:20

But, charging more cause you chose a seasonal job, with months not working (you could do other work!) is OK compared to a cleaner just working for wage?

Someone who has a lot more non-chargeable time due to seasonality, weather, etc HAS to bear that in mind when setting their charges. So yes, it's obviously going to be more expensive to hire someone who can't work all year round compared to someone who can, i.e. an indoor job not affected by seasonality or weather. Who else do you think is going to pay the gardener when it's snowing and he can't do any chargeable work? The tooth fairy??

x2boys · Yesterday 15:26

toottoot3 · Yesterday 15:20

But, charging more cause you chose a seasonal job, with months not working (you could do other work!) is OK compared to a cleaner just working for wage?

They can BOTH charge what they want
People wll either pay for the service or they wont 💁

toottoot3 · Yesterday 15:31

SunshineAllDayLong · Yesterday 14:19

What I don't understand is why aren't the people needing foodbanks advertising to be cleaners on Facebook? How is it necessary to pay £20 for a cleaner when there are apparently so many people around eating one meal a day? Surely two hours working at a tenner an hour would make a huge difference to them?

Cause then they would've working cash in hand and none likes that do they? They would be accused of being awful people and threads about them not paying taxes would happen. Also, cash isn't any good really, if you want to show you can afford housing, loans, mobile phone bills, clients offering cash keeps this myth going. Clients think them not having to pay vat /taxes helps or reduces material prices self employed people have to buy.
Cash in hand clients expect exact same rewards properly invoiced clients get for some reason too?
Cash in hand clients work can't be shared on social media pages, which is where advertising is now

toottoot3 · Yesterday 15:35

Badbadbunny · Yesterday 15:23

Someone who has a lot more non-chargeable time due to seasonality, weather, etc HAS to bear that in mind when setting their charges. So yes, it's obviously going to be more expensive to hire someone who can't work all year round compared to someone who can, i.e. an indoor job not affected by seasonality or weather. Who else do you think is going to pay the gardener when it's snowing and he can't do any chargeable work? The tooth fairy??

They could get another job?
I'm self employed, my response was just to the varying aspects of how jobs are priced are viewed. I'm totally for anyone setting there price, it's the clients choice whom they pick.
OP not being happy with reasonable charges for a service she's looking for, was my gripe, not you!

C8H10N4O2 · Yesterday 15:39

AngryHerring · Yesterday 12:09

so when nurses, teachers and possibly junior lawyers take to the streets to get more pay, you are right behind them, then?

One issue with the low pay for teachers and nurses is the well-known problem of it being a "woman's job" and therefore paid less.

When data entry was a man's job, it was well paid. When it became more similar to a typist's job - women took the jobs (many learned to type at school) and BAM! the "value" of the work went down.

When the assessments were done at (i think) Birmingham, to work out pay scales and grades for refuse collectors, care workers, "dinner ladies" and cleaners everyone was fine until they realised that women would get a pay uplift. The women, who had been underpaid for years, were blamed for bankrupting the council. Nobody ever suggested that the pay scale was left the same for women and then matched the men's to that... Good on the women who started the ball rolling and the support they got to make that happen (not that i am celebrating a council declaring bankruptcy).

The demonisation of unions and collective bargaining has really done a good job in the UK.

In a number of local authorities the organised opposition to women getting fair pay has been from male dominated unions.

I see people are also still wilfully pretending that an employee hourly rate is the same as a business hourly charge. Either people are really stupid or self justifying squeezing the actual hourly wage of low paid women.

HaveYouFedTheFish · Yesterday 15:40

Fiftyandme · Yesterday 06:48

Minimum wage workers don’t have to pay extra pension that their employers contribute, they don’t have fuel costs, nor the additional wear and tear of travelling between temporary work sites and if they do they have to be compensated, they don’t have materials costs, they don’t have the additional admin hours they need to work to run the business.

Edited

Exactly.

It's supply and demand. If there were loads of cleaners willing to work legitimately and do a good job for less then the going rate would be less, but as it is someone charging £22 and paying both employer's and employees NI contribution, pension, and also paying for damage and liability insurance and factoring in completely unpaid travel time between jobs and unpaid admin time including not only business paperwork but communication when people want to reschedule etc. is still ending up with not much more than minimum wage, for a lot more faff.

We had a fabulous cleaner until a few years ago but she decided to retrain and return to employment instead of self employment as all the extra stuff people don't think about aside from the actual cleaning meant she would be better off and less stressed.

We advertised for a cleaner offering £25 an hour for three hours per week and paid holiday for someone with proof of insurance who'd give us receipts - but only got applications from people wanting to work cash in hand with no proof of insurance which we weren't happy with. There are
agencies but from friends who use them they're very hit and miss, send different cleaners each time and don't always treat cleaners well. The agency staff also don't tend to have their own transport and want/ need picking up from train stations if you don't live on a public transport route!

Here good, reliable, independent private cleaners mostly get work by word of mouth and don't need to advertise, they charge more than £22 and they're like gold dust!

So we don't have a cleaner even though we'd pay £25 an hour to one we could rely on and who is legit and trustworthy.

ThatLemonBee · Yesterday 15:41

RedRiverShore6 · Yesterday 14:16

So what about a gardener, I mean the ones that weed and cut grass and hedges, they are generally men, they also get paid more than cleaning

My Gardner is paid £15 an hour so not sure that’s right ,the ongoing rate for grass cutting weeding and low shrubs is that one . If you mean tree surgeons and people cutting things high up they use especializes equipment like cherry picker trucks and they are actually certified or the ones I had to use last year where . But they normally charge per work .

IsThistheMiddleofNowhere · Yesterday 15:44

Slightyamusedandsilly · Yesterday 10:35

You don't commute every hour, or every other hour do you?

And also, you haven't built in travel time. So 2 jobs, 20 minutes drive apart. An 8 hour day might take up 9 1/2 hours of time.

So her actual work day would be 6 hours. Takes her down to 30K a year. Not quite the high income you're projecting.

Be realistic if you want to be convincing.

Sorry but I think you are nit picking. No I don't commute every hour or every other hour but my commute is 1hr 15 mins each way so that's 2.5 hrs a day which equals approx 7 x 20min trips and still nobody pays for my commute, nor would I expect them to.

ThatLemonBee · Yesterday 15:46

C8H10N4O2 · Yesterday 15:39

In a number of local authorities the organised opposition to women getting fair pay has been from male dominated unions.

I see people are also still wilfully pretending that an employee hourly rate is the same as a business hourly charge. Either people are really stupid or self justifying squeezing the actual hourly wage of low paid women.

Don’t think that’s the case in this thread . Factory workers are mostly men too and they get paid awful . As a example . I think this thread is about the fairness of paying unskilled workers this much and the reality is for me it’s not , but it’s supply and demand so others will be fine with it . I think there are much worse jobs getting paid a lot less . Should they all maybe earn more ? Probably yes but then we would need to pay more to all the ones that are professional jobs so again that would just increase the cost of living . It’s a bit like hairdressers charging £180 for a cut . I think it’s ridiculous but enough people pay it that they think it’s normal

mustwashmycurtains · Yesterday 15:47

I pay £20/hour in a not cheap part of London. I buy my own products and also pay her to have 3-4 paid weeks off in summer.

she was only £16/hr 2 years ago but raised prices twice as she needed to re COL. she bunches a few of us in same street together to keep her own costs down. I’d pay a bit more as she’s lovely and kind to the cats - but not £25/hr yet

C8H10N4O2 · Yesterday 15:52

ThatLemonBee · Yesterday 15:46

Don’t think that’s the case in this thread . Factory workers are mostly men too and they get paid awful . As a example . I think this thread is about the fairness of paying unskilled workers this much and the reality is for me it’s not , but it’s supply and demand so others will be fine with it . I think there are much worse jobs getting paid a lot less . Should they all maybe earn more ? Probably yes but then we would need to pay more to all the ones that are professional jobs so again that would just increase the cost of living . It’s a bit like hairdressers charging £180 for a cut . I think it’s ridiculous but enough people pay it that they think it’s normal

Edited

Look up some of the cases on this - all the big cases are led by unions opposing pay equity.

In factories, male coded jobs pay more per hour than female coded jobs. That is why in 2026 we still have a sizeable pay gap between women and men.

Your hairdresser charging £180 pounds is a business charging you for a service - not receiving £180 per hour wage with all the nice permanent contract benefits on top. You are also entirely free to go to another hairdresser who is cheaper.

Why is this so difficult for you to grasp? If someone quotes you for fitting a boiler do you assume the bill divided by the number of hours labour is the plumbers hourly wage?

truepenguin · Yesterday 15:53

SunshineAllDayLong · Yesterday 14:23

Yeah, the amount they charge is a total joke as, like you say, they aren't actual gardeners who know when to plant/prune etc, just people who do the mundane tasks in the garden. We all say our teens can't get jobs so I don't know why there isn't an uber type app for them bob a jobbing in the garden.

There is absolutely no way I would let a bob-a-job teenager loose in my garden for weeding, mowing or cutting.

My gardener charges 20 quid an hour - someone who is knowledgable about the correct way to cut a hedge and the expertise to use the necessary equipment so as not to cross-contaminate, and knows how to compost the cuttings or shred branches. Someone who can maintain and fill the petrol mower and knows how long or short to cut the grass and when, depending on the season. Someone who can tell a weed from a shrub or perennial. Mundane jobs they may be, but also skilled.

italianlondongirl · Yesterday 15:55

puddingwisdom · Yesterday 07:31

Yes and those "professional" roles earn way more than £22 an hour dont they? so I dont get your point.

I recently had to hire a solicitor for some conveyancing work and they charged £300 an hour.

Do you know of a single solicitor, chartered accountant, engineers etc who earn £22 per hour????

@puddingwisdom but the conveyancers are not getting £300 per hour!

More like £20 per hour

Thechaseison71 · Yesterday 15:57

TheRealMrsBloomfield · Yesterday 14:17

Oh I see, sorry, I didn’t realise it was two separate cleaning services, so the first one was too fully booked to offer the weekly cleans as well so you were getting other quotes in but they didn’t believe you’d already had it deep cleaned?

I think that might be because clients sometimes misrepresent the condition of the home, so many experienced cleaning services err on the side of caution with a first clean and will allow for some extra time for the first visit

The first one specializes in deep cleans and end of tenancy.

But the cleaner that said this was physically in the house lol. I asked her to show me the dirt that she was seeing and I didn't lol. She couldnt

HaveYouFedTheFish · Yesterday 15:58

SunshineAllDayLong · Yesterday 14:19

What I don't understand is why aren't the people needing foodbanks advertising to be cleaners on Facebook? How is it necessary to pay £20 for a cleaner when there are apparently so many people around eating one meal a day? Surely two hours working at a tenner an hour would make a huge difference to them?

This is surely just rage bait.

For one thing, if you're desperate for money why would you charge £10 an hour when the going rate is £20? Undercutting only requires going 50p or £1 under the competition's price.

For another even ignoring the fact that they'd need to travel to your house, working for your suggested £10 would be below minimum wage, therefore illegal, so you are saying it would be a good thing for people to work shady illegal cash in hand jobs without paying NI and without being insured.

Jerabilis · Yesterday 16:16

I pay £15 / hour and provide the products. But I've known her for years.

ThatLemonBee · Yesterday 16:17

italianlondongirl · Yesterday 15:55

@puddingwisdom but the conveyancers are not getting £300 per hour!

More like £20 per hour

Lol people here think solicitors get loads and most won’t . Our juniors earn £16 to £20 per hour , Conveyancing solicitors even if it’s years of experience earn less than £30 . Most have huge student loans to pay on top of taxes etc too .

TheRealMrsBloomfield · Yesterday 16:17

Thechaseison71 · Yesterday 15:57

The first one specializes in deep cleans and end of tenancy.

But the cleaner that said this was physically in the house lol. I asked her to show me the dirt that she was seeing and I didn't lol. She couldnt

Ok maybe that cleaner got it wrong due to lack of experience in the industry or maybe she was trying to rip you off, I don’t know, but it sounds unusual and not typical behaviour of most professional cleaners who are trading legally, and yet you did say that most of them do this?

If this keeps on happening to you then you might be looking in the wrong place for your cleaners, try word of mouth referrals or local recommendations then you’ll get a better quality service verified by others experience

SonyaLoosemore · Yesterday 16:18

Newusername0 · Yesterday 06:45

So do minimum wage workers. We all have to pay or tax and NI. Their extra costs are insurance and (possibly) cleaning supplies.

OP - the going rate will always be what people are prepared to pay. Cleaners are in high demand, same as lots of trade workers. It’s expensive at the moment.

Edited

No pension contributions, sick pay, holiday pay, guaranteed hours... being self employed is much more expensive than having a regular job.

circusrunaways · Yesterday 16:22

Do you know of a single solicitor, chartered accountant, engineers etc who earn £22 per hour????

A 45k salary is £22 an hour depending on hours worked.

Bqio · Yesterday 16:22

I would (and I do) just live with a level of dust that is not Instagram worthy. Paying £3.5k a year for 3 hours per week cleaning seems crazy.

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