Got 2 baby sleeping bags off Pure Earth Collection. I figured it was a good investment rather than buying lots of different togs and sizes throughout that time as they last from 3m to 3 years(dependent on child size). Used klarna as a protection on all orders i make. Never received an email confirmation of order or tracking information. Emailed and got no response. Order came 2 days later. One wrong colour, the other dirty. Emailed again. Tried the number and it goes nowhere. I messaged them on Facebook and they blocked me. I just wondered if anyone else has dealt with this company and had a good experience? I am starting to wonder if its filled with fake reviews and a false business. I have contacted citizens advice and they said to send a letter to get in touch by 7 days so they can proceed with further actions. They do have a free postal return portal, but I am very worried about returning them and being left without my money or the items or them lying and say I didnt return them or returned them damaged.