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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to expect a cleaner to clear hair from plug holes without being asked?

109 replies

Alpsk1 · 07/04/2026 21:36

AIBU to expect a cleaner to empty the plug hole of hair etc as a standard part of a clean?

I thought I’d treat ourselves to a cleaner and they came for the first time yesterday to do a 6 hour clean on a 4 bed house. This initial clean was meant to be for longer than what they will do going forward. 6 hours vs the 4 hours they said they’d need ongoing every fortnight.
I had expected them to clean the oven on this first clean but they didn’t (however although I asked if they cleaned ovens, we hadn’t agreed they would specifically do this on the first clean). - so that’s my fault for not specifying.

I also found that not all the skirtings were dusted and even though they specifically cleaned the blinds, there was still dust on them in places..

YABU - you’re expecting too much
YANBU - a cleaner should do all the dusting and empty the plugs as standard

OP posts:
DallazMajor · 08/04/2026 02:30

I feel sorry for cleaners. It’s like people think they are underdogs.

Clean your own soapy scummy pubey plug holes. Ffs

fabstraction · 08/04/2026 02:42

I've never had a cleaner, but this attitude that your home must be clean before the cleaner arrives would put me off considering hiring one. How are you to know which jobs you're 'supposed' to do yourself and how far to go? At what point is it enough? According to many on MN, it does seem that some of the less pleasant parts of keeping the house clean—the very ones I'd most like to avoid doing—are the ones that you shouldn't expect the paid cleaner to do.

Yes, hairy clogs are disgusting. That's precisely why I'd be paying someone else to do it for me—if I weren't too uncomfortable with asking someone else to do it for me, which is part of why I'll just continue to do it myself.

If I did have a cleaner who performed the more disgusting housework for me, though, I wouldn't be thinking they're beneath me, just that they're providing a service that I either can't do myself or really don't want to do myself. I'd think it must be worth it to them, or possibly that it doesn't bother them at all. Same as if I hired a gardener to work up a sweat pulling weeds I didn't want to deal with or a plumber to fix a hopelessly clogged toilet—or a doctor or nurse having to look at and treat disgusting ailments and injuries. Many jobs have unpleasant parts to them. Assuming no-one is forced to take a job if they hate it, that's just life.

AmbientMeltdown · 08/04/2026 03:01

Cleaner threads are starting to remind me of those wanky write-ins that used to grace the back end of magazines, where the bored and unfulfilled could waste a good part of their day (or night) whining into the ether.

Truth is, no one really cares, and it's low hanging fruit. I dare say it keeps eyeballs on the dizzying amount of ads in these parts.
Everyone and her dog has a cleaner, even cleaners have cleaners. it isn't a step up the ladder, it just means you have a very hairy arse that no one in their right minds would envy. .

Bjorkdidit · 08/04/2026 04:06

Plug hole hair should be dealt with as you get out of the shower.

That's not 'cleaning' FFS. Cleaning is wiping surfaces, vacuuming, dusting, mopping hard floors and if a deep clean, cleaning door frames, light switches, windows etc.

I agree that oven cleaning is a separate specialist job if its dirty or greasy.

Alpsk1 · 08/04/2026 04:39

fabstraction · 08/04/2026 02:42

I've never had a cleaner, but this attitude that your home must be clean before the cleaner arrives would put me off considering hiring one. How are you to know which jobs you're 'supposed' to do yourself and how far to go? At what point is it enough? According to many on MN, it does seem that some of the less pleasant parts of keeping the house clean—the very ones I'd most like to avoid doing—are the ones that you shouldn't expect the paid cleaner to do.

Yes, hairy clogs are disgusting. That's precisely why I'd be paying someone else to do it for me—if I weren't too uncomfortable with asking someone else to do it for me, which is part of why I'll just continue to do it myself.

If I did have a cleaner who performed the more disgusting housework for me, though, I wouldn't be thinking they're beneath me, just that they're providing a service that I either can't do myself or really don't want to do myself. I'd think it must be worth it to them, or possibly that it doesn't bother them at all. Same as if I hired a gardener to work up a sweat pulling weeds I didn't want to deal with or a plumber to fix a hopelessly clogged toilet—or a doctor or nurse having to look at and treat disgusting ailments and injuries. Many jobs have unpleasant parts to them. Assuming no-one is forced to take a job if they hate it, that's just life.

Thank you for all the replies. Exactly this. Of course I have been doing it myself as I hadn’t had a cleaner before - it’s not something I do everyday day as the kind of plug it is means it falls underneath and you have to take the whole thing out and usually can’t see any hair after one shower. However surely the point of paying someone to clean is so you don’t have to? Of course I can do it all myself but I don’t have as much time as I used to (or it could be that I just don’t want to - shouldn’t matter why!) but I’m paying for a service so I don’t have to do it myself.
I wouldn’t leave a toilet with skid marks (as I wouldn’t leave it at all, ever, for anyone else in the family), but I would expect a good clean of the toilet (I’m not complaining about this, they did clean the toilet!).
I’ve noted the oven cleaning aspect (it isn’t ultra dirty, just thought they would clean the glass a bit), but appreciate this wouldn’t be feasible in the timeframe.

I think how I see it, if I cleaned a house but didn’t have time to do the job as well as I’d like, I’d say ‘I didn’t have time to do x,y or z, do you want me to focus on these next time?’
Totally appreciate not everything can be done in a limited time.

Paid £22/hour (not in London) which seems reasonable, not min wage. (Even after deductions).

OP posts:
Pinkflamingo10 · 08/04/2026 04:42

Yabu. I take all the hair out of the plug holes before my cleaner comes. And I clean any poo/wee my children have left on the toilets. I wouldn’t expect her to do these gross jobs.
ovens are separate, I have a specialist who comes every few months and it takes him ages.

1ChittyChat · 08/04/2026 05:24

I would expect them to clean it but I wouldn't expect it to be found because I would have cleaned it before they arrived. Not sure how to answer the question, really!

Chatsbots · 08/04/2026 12:14

I have adhd, so had a million jobs and cleaner is one of my favourites.

But really, just work out your priorities and highlight what you need...much easier than the cleaner trying to guess and everyone sees stuff differently!

Lomonald · 08/04/2026 12:33

No your cleaner shouldn't unscrew your plug holto clear away the hair, honestly just do.it yourself or put drain cleaner down.

Riapia · 08/04/2026 13:52

A cleaner should be given a list of non negotiable tasks.
It’s usually preferable to get a little woman from the village, they’re more willing to do anything asked of them. At a lower rate.
😉😁😁.

Villanousvillans · 08/04/2026 13:56

Yuk, I wouldn’t expect anyone else to do that horrible job. Clean your own plug hole.

gingercat02 · 08/04/2026 14:12

I empty the bins (to sort the recycling mainly but also he shouldn't have to) clean the shower hair catchers, check the toilet area and generally leave the place tidy.
He does a big job if I ask, like oven or fridge clean, but not routinely.

firstofallimadelight · 08/04/2026 14:30

Doing bathrooms includes plug holes - yes
oven - a quick wipe is fine a full clean id expect to pay separately for
skirting boards - yes

frazzled101 · 08/04/2026 14:55

On the morning my cleaner comes I clean out the plug hole and steep the trap in bleach so once she’s cleaned the shower the trap is clean and ready to be put back in.

don’t leave that job for someone else!!

Thechaseison71 · 08/04/2026 23:17

frazzled101 · 08/04/2026 14:55

On the morning my cleaner comes I clean out the plug hole and steep the trap in bleach so once she’s cleaned the shower the trap is clean and ready to be put back in.

don’t leave that job for someone else!!

And if you physically can't do it? What then?

Lomonald · 09/04/2026 07:33

Thechaseison71 · 08/04/2026 23:17

And if you physically can't do it? What then?

Well if you physically can't do it that is different, the op is seems able to clean out her hair just doesn't want to.

CelticSilver · 09/04/2026 08:12

Oven clean - specialist job
Plug hole hair - a grotty job above and beyond their pay scale. Do it yourself FGS.

Thechaseison71 · 09/04/2026 08:21

Lomonald · 09/04/2026 07:33

Well if you physically can't do it that is different, the op is seems able to clean out her hair just doesn't want to.

The point is why is it disgusting for a cleaner to handle if the person hiring them
aon can do it but not disgusting if they can't??

Surely it's the same mess.

PixelatedLunchbox · 09/04/2026 08:30

Nickyknackered · 07/04/2026 21:50

I think that's one if those things, along with stripping beds and cleaning the skid marks in your loo, that you should do yourself.

Yes. I am 100% with you on this. My toilet never needs a clean from the cleaner as I ensure it’s pristine every day. Hair in plugholes has to be the most revolting to clean, it would feel abusive to make someone else do it 🤮

Lomonald · 09/04/2026 09:12

Thechaseison71 · 09/04/2026 08:21

The point is why is it disgusting for a cleaner to handle if the person hiring them
aon can do it but not disgusting if they can't??

Surely it's the same mess.

It is just a personal hygiene thing, i think just clean your own plug it takes minutes, also the op just seems to be looking for something to complain about.

Bjorkdidit · 09/04/2026 09:21

I think people are talking about different things here.

I took plug hole hair to be just that which collects above the surface trap after a shower, that you can pick up and put in the bin?

Yet others are talking about removing parts of the drain and bleaching things, which sounds more like a yearly deep cleaning job.

Thechaseison71 · 09/04/2026 15:00

Lomonald · 09/04/2026 09:12

It is just a personal hygiene thing, i think just clean your own plug it takes minutes, also the op just seems to be looking for something to complain about.

That's not really relevant to my point though

schnubbins · 09/04/2026 15:17

No way would I ask my cleaner to clean hair out of a plug hole or clean an oven .Oven cleaning can take hours ! Cleaning a house from top to bottom is a very time consuming job .I know as I do mine and it wouldn't be done if cleaning the oven was part of the job.

CherryBlossom321 · 09/04/2026 15:18

I have never left plughole hair for my lovely cleaner to remove. It would feel disrespectful to do so.

Runnermumof2 · 09/04/2026 20:36

If there are specific bits you want done then you would need to make sure you make that clear as they won't know straight off.
I have an amazing cleaner, who was supposed to be temporary, but she's been going about 2 years now. She regularly reminds me to let me know if there's any areas she wants me to concentrate on or things I think she's missed. She's really attentive, but things like ovens, bins, dishes are not on her list. She also asks that all the floors and counters are cleared of clutter for her arrival.
Oven cleaning I definitely would be an additional cost and wouldn't be part of a clean.