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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Do nursing staff not wash patients anymore or change sheets?

409 replies

keepswimming38 · 03/04/2026 06:09

My daughter has been admitted to hospital with meningitis. She’s on an infectious diseases ward. I’ve been by her side most of the day for 3 days and despite her not being able to move as she is so weak, not one nurse has asked her if she wants to freshen up, have a wash, change her sheets. I’ve done it for her. Is this usual? The nurses are sat next to their little computer trolleys, or chatting at nurses station, so not all run off their feet I would say.

OP posts:
Blushingm · 04/04/2026 14:48

keepswimming38 · 03/04/2026 06:25

Because it’s something nurses and hca have always traditionally done and to me it looks like this important aspect of nursing care has declined. It was always a key time to look for skin integrity and signs of sores or dvt.

Is she bedbound? If not then they’d expect her to go and shower/wash herself. Has she actually asked for help?

LittleBearPad · 04/04/2026 14:57

Blushingm · 04/04/2026 14:48

Is she bedbound? If not then they’d expect her to go and shower/wash herself. Has she actually asked for help?

RTFT or at least the OP’s posts.

MissMoneyFairy · 04/04/2026 15:09

Blushingm · 04/04/2026 14:48

Is she bedbound? If not then they’d expect her to go and shower/wash herself. Has she actually asked for help?

She's bedbound, unwell and can barely speak.

Pluto46 · 04/04/2026 15:15

TurnipsAndParsnips · 03/04/2026 10:30

In the last few years of her life my Mum spent time in three different wards at the Royal Berks Hospital. The Stroke Ward and the lungs one were absolutely brilliant - she was washed, bed changed, clean gown, ensured water was within reach, offered tea and coffee. The geriatric ward was an absolute disgrace - water out of reach, not offered a bed bath, sheets not changed, buzzers not answered. One woman fell out of her bed and was lying on the floor. I went to find a nurse, who told me that the woman “liked lying on the floor” and they left her there. All the patients were given something to make them sleep every night. My Mum had a locker that wouldn’t lock and had her purse and a silver necklace stolen from there (fortunately only £10 in the purse and no cards). I complained to the nurse in charge, who got aggressive with me. This was all in one hospital, and such differing standards of care.

I'm afraid this was my experience also - the stroke ward was excellent with nurses that truly went above and beyond for very vulnerable patients but the general wards were bordering on negligent and, yes, there was a lot of standing around chatting at the nurses station while patients, without speech, that could not even feed themselves were simply left unfed and their meals cleared away, untouched, by catering staff.

Blushingm · 04/04/2026 16:04

greengagejamandcrumpets · 04/04/2026 09:44

Because of my particular experience when I have visited wards.

I have seen groups of females sat in circular ?Ward Stations looking at computers and ? inputting information. All in very similar navy blue small checked uniforms. Name badges and function on lanyards too small to read, so no clue who they all were. No-one available to help visitors and just got ignored unless I leaned over the 'counter'. Asked if one female was the Ward Clerk as I needed some info on a patient and was told haughily- "I'm the Nurse in Charge".
No-one attending to the patients on this (geriatric) ward despite requests from visitors. No nursing being done as far as I could see.
Signage poor (not the fault of staff I know)

I could go on.

You are aware not all nurses work on wards aren’t you? Many nurses carry out procedures that were once done by doctors - eg endoscopy? Urodynamics? Respiratory specialists, palliative specialists, heart failure specialists Degrees and high level education is essential

Youre basing your opinions of nurses after a few visits to hospital wards when in fact nurses have diverse roles to play

greengagejamandcrumpets · 04/04/2026 16:20

Blushingm · 04/04/2026 16:04

You are aware not all nurses work on wards aren’t you? Many nurses carry out procedures that were once done by doctors - eg endoscopy? Urodynamics? Respiratory specialists, palliative specialists, heart failure specialists Degrees and high level education is essential

Youre basing your opinions of nurses after a few visits to hospital wards when in fact nurses have diverse roles to play

I can only "speak as I find" and no this wasn't just 'a few visits'.
I didn't see much actual nursing being done at all on the wards I visited.

The only "real" nursing I came across was on the district where those nurses worked really hard.

italianlondongirl · 04/04/2026 16:31

Sorry to hear about your daughter OP and hope that she is on the road to recovery

Snufkin88 · 04/04/2026 16:48

ILoveDaffodills · 03/04/2026 21:39

You're a rare breed! Shame we can't clone you!! 💕

I used to change beds as a nurse manager as did the manager who was ward based who was above me. I actually can’t get over all these nurses who apparently don’t change beds. I don’t think it’s that nurses think they are above such jobs maybe they are so understaffed now they don’t have time.

Mathsbabe · 04/04/2026 16:55

I was in hospital for 12 days in Feb 2021 with Covid. A nurse washed me on the first day and brought me everything I needed to wash myself after that. My DD brought clean nightwear for me and took used items away for washing. Obviously she couldn’t see me. I can’t remember how often the sheets were changed but I’m sure they were. The staff were wonderful and I’ll never forget the kindness I received.

MissMoneyFairy · 04/04/2026 17:15

Blushingm · 04/04/2026 16:04

You are aware not all nurses work on wards aren’t you? Many nurses carry out procedures that were once done by doctors - eg endoscopy? Urodynamics? Respiratory specialists, palliative specialists, heart failure specialists Degrees and high level education is essential

Youre basing your opinions of nurses after a few visits to hospital wards when in fact nurses have diverse roles to play

I have no degree, I sat the dc test as not even ond o level, , I gained my rgn, I was also a respiratory , cardiac and palliative care nurse. When visiting wards I would not hesitate helping a patient wash, go to the toilet, have fresh sheets and bedclothes.

Blushingm · 04/04/2026 17:42

greengagejamandcrumpets · 04/04/2026 16:20

I can only "speak as I find" and no this wasn't just 'a few visits'.
I didn't see much actual nursing being done at all on the wards I visited.

The only "real" nursing I came across was on the district where those nurses worked really hard.

I am a district nurse - my team are skilled and work incredibly hard and often go above and beyond

Allseeingallknowing · 04/04/2026 18:00

It’s appalling that meals can be delivered ,left out of reach of the patient , then collected untouched. It’s neglect

hcee19 · 04/04/2026 18:43

Omg, that is disgusting...How very sad for the people, who when the needed the help the most, they didn't get it. I am a retired nurse and it upsets me very much what l have read on this post...

MissMoneyFairy · 04/04/2026 19:23

Allseeingallknowing · 04/04/2026 18:00

It’s appalling that meals can be delivered ,left out of reach of the patient , then collected untouched. It’s neglect

It's all too common I'm afraid, drinks too, left to go cold or the jug is on the locker out of reach. Staff often put 200mla on a fluid chart when the drink is put down instead of when, if at all, it's actually drunk.

Frostynoman · 04/04/2026 21:38

I had to change my own sheets post c section. I think it depends on which hospital and the staff members sadly

Fourlittlepiggies · 04/04/2026 21:41

I had a c section 4 months ago and was washed in the bed by a midwife when I was still immobile. The rest of the postnatal care was pretty awful though!

Alpacajigsaw · 04/04/2026 22:01

Blushingm · 04/04/2026 14:48

Is she bedbound? If not then they’d expect her to go and shower/wash herself. Has she actually asked for help?

She’s 20, bedbound and very unwell. Seriously how about the nurses provide the nursing care they are actually paid to provide?

YANBU OP says a lot for the state of the NHS that people seem to think this is acceptable. Hope your daughter recovers well and is home soon. You must be worried sick

PrioritisePleasure24 · 04/04/2026 22:16

keepswimming38 · 03/04/2026 09:01

Just approached sister re changing her sheets and she was very shitty with me. I’ve given her a bed bath, helped her to toilet, changed her sheets and now told them what I think of the care.

As an NHS staff member: if basic care is not happening and staff are rude like that you have options: I advise people wanting to complain. Pals if they have an office or email/contact number( they were great at my last trust), care opinion or nhs choices web pages, ask to speak to the ward manager.

I always want to give patients and families the kind of care ( in my role) i’d expect for me or my family. Yes it’s busy and short staffed. But standards of care are basics.

PrioritisePleasure24 · 04/04/2026 22:19

Snufkin88 · 04/04/2026 16:48

I used to change beds as a nurse manager as did the manager who was ward based who was above me. I actually can’t get over all these nurses who apparently don’t change beds. I don’t think it’s that nurses think they are above such jobs maybe they are so understaffed now they don’t have time.

I actually heard student nurses question why they needed to learn how to make beds etc when it was the Hca/housekeeper job. Some staff defo think that certain tasks are beneath them.

MissMoneyFairy · 04/04/2026 22:26

PrioritisePleasure24 · 04/04/2026 22:19

I actually heard student nurses question why they needed to learn how to make beds etc when it was the Hca/housekeeper job. Some staff defo think that certain tasks are beneath them.

Not knowing how to make a bed is nothing. I've worked with nq nurses who can't record a manual pulse or blood pressure.

Thechaseison71 · 04/04/2026 22:28

user1476613140 · 03/04/2026 07:16

Usually in pediatrics the parent is expected to wash their own child but a staff nurse or HCA will change sheets for you on the morning round.

In an adult ward normally sheets are changed or they were years ago! And patients were offered a wash regularly whether bed bath.

I have noticed the standards have really dropped over the years though. Probably due to staff shortages. Please speak up for your DD and ask on her behalf. She deserves to have fresh sheets and a bed bath at the very least if she's bed bound.

Don't think OPs daughter is on paeds

Allthesnowallthetime · 04/04/2026 22:31

My dad died in hospital recently. Sheets were changed regularly by health care assistants. They also offered to help him wash, but didn't insist if he said he didn't want to.

user1476613140 · 04/04/2026 22:40

Thechaseison71 · 04/04/2026 22:28

Don't think OPs daughter is on paeds

That's why I also mentioned adult wards just to cover both bases....

QuayshhLawrain · 04/04/2026 22:57

YANBU @keepswimming38, I hope your DD is on the mend. I have spent a lot of time in hospitals over the last 10 years, and have rarely been left more than 24 hours without clean sheets on the bed. Each morning, I've been asked "Will you be having a shower or shall I bring you a bowl of warm water to have a wash?" Even when I've been in ITU, and showers aren't available, I've always been given a bed bath and the opportunity to put on fresh PJs.

Snufkin88 · 05/04/2026 03:57

PrioritisePleasure24 · 04/04/2026 22:19

I actually heard student nurses question why they needed to learn how to make beds etc when it was the Hca/housekeeper job. Some staff defo think that certain tasks are beneath them.

In all my years of nursing I’ve literally never met a single nurse who wouldn’t make a bed. Ever . They wouldn’t have survived it . Sorry but I actually don’t believe this.